[Mailman-Users] Mailman Crashes Regularly

Aaron Kreider aaron at campusactivism.org
Wed Nov 10 21:21:08 CET 2010 

Our last mailman crash was at 11:47pm on Nov 7.  Here is the qrunner log:

I looked at our vps to see if we were hitting any resource limits, but I 
haven't found any problems.

Nov 07 23:47:30 2010 (23778) OutgoingRunner qrunner caught SIGTERM.  
Stopping.
Nov 07 23:47:30 2010 (23771) CommandRunner qrunner caught SIGTERM.  
Stopping.
Nov 07 23:47:31 2010 (23778) OutgoingRunner qrunner exiting.
Nov 07 23:47:31 2010 (23771) CommandRunner qrunner exiting.
Nov 07 23:47:30 2010 (23776) IncomingRunner qrunner caught SIGTERM.  
Stopping.
Nov 07 23:47:30 2010 (23744) Master watcher caught SIGTERM.  Exiting.
Nov 07 23:47:30 2010 (23777) NewsRunner qrunner caught SIGTERM.  Stopping.
Nov 07 23:47:30 2010 (23779) VirginRunner qrunner caught SIGTERM.  Stopping.
Nov 07 23:47:31 2010 (23776) IncomingRunner qrunner exiting.
Nov 07 23:47:31 2010 (23777) NewsRunner qrunner exiting.
Nov 07 23:47:31 2010 (23744) Master qrunner detected subprocess exit
(pid: 23771, sig: None, sts: 15, class: CommandRunner, slice: 1/1)
Nov 07 23:47:31 2010 (23744) Master qrunner detected subprocess exit
(pid: 23778, sig: None, sts: 15, class: OutgoingRunner, slice: 1/1)
Nov 07 23:47:31 2010 (23779) VirginRunner qrunner exiting.
Nov 07 23:47:31 2010 (23744) Master qrunner detected subprocess exit
(pid: 23777, sig: None, sts: 15, class: NewsRunner, slice: 1/1)
Nov 07 23:47:30 2010 (23780) RetryRunner qrunner caught SIGTERM.  Stopping.
Nov 07 23:47:30 2010 (23770) BounceRunner qrunner caught SIGTERM.  Stopping.
Nov 07 23:47:30 2010 (23767) ArchRunner qrunner caught SIGTERM.  Stopping.
Nov 07 23:47:31 2010 (23780) RetryRunner qrunner exiting.
Nov 07 23:47:31 2010 (23767) ArchRunner qrunner exiting.
Nov 07 23:47:31 2010 (23744) Master qrunner detected subprocess exit
(pid: 23776, sig: None, sts: 15, class: IncomingRunner, slice: 1/1)
Nov 07 23:47:31 2010 (23744) Master qrunner detected subprocess exit
(pid: 23779, sig: None, sts: 15, class: VirginRunner, slice: 1/1)
Nov 07 23:47:31 2010 (23770) BounceRunner qrunner exiting.
Nov 07 23:47:31 2010 (23744) Master qrunner detected subprocess exit
(pid: 23767, sig: None, sts: 15, class: ArchRunner, slice: 1/1)
Nov 07 23:47:31 2010 (23744) Master qrunner detected subprocess exit
(pid: 23780, sig: None, sts: 15, class: RetryRunner, slice: 1/1)
Nov 07 23:47:31 2010 (23744) Master qrunner detected subprocess exit
(pid: 23770, sig: None, sts: 15, class: BounceRunner, slice: 1/1)
Nov 07 23:49:12 2010 (28002) ArchRunner qrunner started.
Nov 07 23:49:12 2010 (28007) NewsRunner qrunner started.
Nov 07 23:49:12 2010 (28005) IncomingRunner qrunner started.
Nov 07 23:49:12 2010 (28010) VirginRunner qrunner started.
Nov 07 23:49:12 2010 (28011) RetryRunner qrunner started.
Nov 07 23:49:12 2010 (28004) CommandRunner qrunner started.
Nov 07 23:49:12 2010 (28003) BounceRunner qrunner started.
Nov 07 23:49:13 2010 (28009) OutgoingRunner qrunner started.
Nov 08 00:32:15 2010 (28002) ArchRunner qrunner caught SIGTERM.  Stopping.
Nov 08 00:32:15 2010 (28002) ArchRunner qrunner exiting.
Nov 08 00:32:15 2010 (27975) Master watcher caught SIGTERM.  Exiting.
Nov 08 00:32:15 2010 (28003) BounceRunner qrunner caught SIGTERM.  Stopping.
Nov 08 00:32:15 2010 (28007) NewsRunner qrunner caught SIGTERM.  Stopping.
Nov 08 00:32:15 2010 (28007) NewsRunner qrunner exiting.
Nov 08 00:32:15 2010 (28005) IncomingRunner qrunner caught SIGTERM.  
Stopping.
Nov 08 00:32:15 2010 (28009) OutgoingRunner qrunner caught SIGTERM.  
Stopping.
Nov 08 00:32:15 2010 (28005) IncomingRunner qrunner exiting.
Nov 08 00:32:15 2010 (28009) OutgoingRunner qrunner exiting.
Nov 08 00:32:15 2010 (28010) VirginRunner qrunner caught SIGTERM.  Stopping.
Nov 08 00:32:15 2010 (28010) VirginRunner qrunner exiting.
Nov 08 00:32:15 2010 (28004) CommandRunner qrunner caught SIGTERM.  
Stopping.
Nov 08 00:32:15 2010 (28004) CommandRunner qrunner exiting.
Nov 08 00:32:15 2010 (28011) RetryRunner qrunner caught SIGTERM.  Stopping.
Nov 08 00:32:15 2010 (28011) RetryRunner qrunner exiting.
Nov 08 00:32:15 2010 (28003) BounceRunner qrunner exiting.
Nov 08 00:32:15 2010 (27975) Master qrunner detected subprocess exit
(pid: 28002, sig: None, sts: 15, class: ArchRunner, slice: 1/1)
Nov 08 00:32:15 2010 (27975) Master qrunner detected subprocess exit
(pid: 28004, sig: None, sts: 15, class: CommandRunner, slice: 1/1)
Nov 08 00:32:15 2010 (27975) Master qrunner detected subprocess exit
(pid: 28005, sig: None, sts: 15, class: IncomingRunner, slice: 1/1)
Nov 08 00:32:15 2010 (27975) Master qrunner detected subprocess exit
(pid: 28009, sig: None, sts: 15, class: OutgoingRunner, slice: 1/1)
Nov 08 00:32:15 2010 (27975) Master qrunner detected subprocess exit
(pid: 28010, sig: None, sts: 15, class: VirginRunner, slice: 1/1)
Nov 08 00:32:15 2010 (27975) Master qrunner detected subprocess exit
(pid: 28011, sig: None, sts: 15, class: RetryRunner, slice: 1/1)
Nov 08 00:32:15 2010 (27975) Master qrunner detected subprocess exit
(pid: 28007, sig: None, sts: 15, class: NewsRunner, slice: 1/1)
Nov 08 00:32:15 2010 (27975) Master watcher caught SIGTERM.  Exiting.
Nov 08 00:32:15 2010 (27975) Master qrunner detected subprocess exit
(pid: 28003, sig: 15, sts: None, class: BounceRunner, slice: 1/1)



The error log was similar to the last one:
Nov 08 00:36:20 2010 mailmanctl(14175): No child with pid: 27975
Nov 08 00:36:20 2010 mailmanctl(14175): [Errno 3] No such process
Nov 08 00:36:20 2010 mailmanctl(14175): Stale pid file removed.
Nov 08 00:36:20 2010 mailmanctl(14185): Traceback (most recent call last):
Nov 08 00:36:20 2010 mailmanctl(14185):   File 
"/usr/local/cpanel/3rdparty/mailman/bin/mailmanctl", line 555, in ?
Nov 08 00:36:20 2010 mailmanctl(14185):      main()
Nov 08 00:36:20 2010 mailmanctl(14185):   File 
"/usr/local/cpanel/3rdparty/mailman/bin/mailmanctl", line 367, in main
Nov 08 00:36:20 2010 mailmanctl(14185):      check_for_site_list()
Nov 08 00:36:20 2010 mailmanctl(14185):   File 
"/usr/local/cpanel/3rdparty/mailman/bin/mailmanctl", line 277, in 
check_for_site_list
Nov 08 00:36:20 2010 mailmanctl(14185):      sitelist = 
MailList(sitelistname, lock=0)
Nov 08 00:36:20 2010 mailmanctl(14185):   File 
"/usr/local/cpanel/3rdparty/mailman/Mailman/MailList.py", line 115, in 
__init__
Nov 08 00:36:20 2010 mailmanctl(14185):      execfile(filename, dict)
Nov 08 00:36:20 2010 mailmanctl(14185):   File 
"/usr/local/cpanel/3rdparty/mailman/lists/mailman/extend.py", line 5, in ?
Nov 08 00:36:20 2010 mailmanctl(14185):      from 
Mailman.MysqlMemberships import MysqlMemberships
Nov 08 00:36:20 2010 mailmanctl(14185):   File 
"/usr/local/cpanel/3rdparty/mailman/Mailman/MysqlMemberships.py", line 
49, in ?
Nov 08 00:36:20 2010 mailmanctl(14185):      import MySQLdb
Nov 08 00:36:20 2010 mailmanctl(14185):   File 
"build/bdist.linux-x86_64/egg/MySQLdb/__init__.py", line 19, in ?
Nov 08 00:36:20 2010 mailmanctl(14185):   File 
"build/bdist.linux-x86_64/egg/_mysql.py", line 7, in ?
Nov 08 00:36:20 2010 mailmanctl(14185):   File 
"build/bdist.linux-x86_64/egg/_mysql.py", line 4, in __bootstrap__
Nov 08 00:36:20 2010 mailmanctl(14185):   File 
"/usr/lib/python2.4/site-packages/setuptools-0.6c12dev_r80622-py2.4.egg/pkg_resources.py", 
line 881, in resource_filename
Nov 08 00:36:20 2010 mailmanctl(14185):      return 
get_provider(package_or_requirement).get_resource_filename(
Nov 08 00:36:20 2010 mailmanctl(14185):   File 
"/usr/lib/python2.4/site-packages/setuptools-0.6c12dev_r80622-py2.4.egg/pkg_resources.py", 
line 1351, in get_resource_filename
Nov 08 00:36:20 2010 mailmanctl(14185):      
self._extract_resource(manager, self._eager_to_zip(name))
Nov 08 00:36:20 2010 mailmanctl(14185):   File 
"/usr/lib/python2.4/site-packages/setuptools-0.6c12dev_r80622-py2.4.egg/pkg_resources.py", 
line 1372, in _extract_resource
Nov 08 00:36:20 2010 mailmanctl(14185):      real_path = 
manager.get_cache_path(
Nov 08 00:36:20 2010 mailmanctl(14185):   File 
"/usr/lib/python2.4/site-packages/setuptools-0.6c12dev_r80622-py2.4.egg/pkg_resources.py", 
line 962, in get_cache_path
Nov 08 00:36:20 2010 mailmanctl(14185):      self.extraction_error()
Nov 08 00:36:20 2010 mailmanctl(14185):   File 
"/usr/lib/python2.4/site-packages/setuptools-0.6c12dev_r80622-py2.4.egg/pkg_resources.py", 
line 928, in extraction_error
Nov 08 00:36:20 2010 mailmanctl(14185):      raise err
Nov 08 00:36:20 2010 mailmanctl(14185): pkg_resources . ExtractionError 
:  Can't extract file(s) to egg cache

The following error occurred while trying to extract file(s) to the 
Python egg
cache:

   [Errno 13] Permission denied: '/root/.python-eggs'

The Python egg cache directory is currently set to:

   /root/.python-eggs

Perhaps your account does not have write access to this directory?  You can
change the cache directory by setting the PYTHON_EGG_CACHE environment
variable to point to an accessible directory.
Nov 08 00:36:20 2010 mailmanctl(14185):
Nov 08 00:37:46 2010 mailmanctl(19488): PID unreadable in: 
/usr/local/cpanel/3rdparty/mailman/data/master-qrunner.pid
Nov 08 00:37:46 2010 mailmanctl(19488): [Errno 2] No such file or 
directory: '/usr/local/cpanel/3rdparty/mailman/data/master-qrunner.pid'
Nov 08 00:37:46 2010 mailmanctl(19488): Is qrunner even running?
Nov 08 00:37:48 2010 mailmanctl(19567): Traceback (most recent call last):
Nov 08 00:37:48 2010 mailmanctl(19567):   File 
"/usr/local/cpanel/3rdparty/mailman/bin/mailmanctl", line 555, in ?
Nov 08 00:37:48 2010 mailmanctl(19567):      main()
Nov 08 00:37:48 2010 mailmanctl(19567):   File 
"/usr/local/cpanel/3rdparty/mailman/bin/mailmanctl", line 367, in main
Nov 08 00:37:48 2010 mailmanctl(19567):      check_for_site_list()
Nov 08 00:37:48 2010 mailmanctl(19567):   File 
"/usr/local/cpanel/3rdparty/mailman/bin/mailmanctl", line 277, in 
check_for_site_list
Nov 08 00:37:48 2010 mailmanctl(19567):      sitelist = 
MailList(sitelistname, lock=0)
Nov 08 00:37:48 2010 mailmanctl(19567):   File 
"/usr/local/cpanel/3rdparty/mailman/Mailman/MailList.py", line 115, in 
__init__
Nov 08 00:37:48 2010 mailmanctl(19567):      execfile(filename, dict)
Nov 08 00:37:48 2010 mailmanctl(19567):   File 
"/usr/local/cpanel/3rdparty/mailman/lists/mailman/extend.py", line 5, in ?
Nov 08 00:37:48 2010 mailmanctl(19567):      from 
Mailman.MysqlMemberships import MysqlMemberships
Nov 08 00:37:48 2010 mailmanctl(19567):   File 
"/usr/local/cpanel/3rdparty/mailman/Mailman/MysqlMemberships.py", line 
49, in ?
Nov 08 00:37:48 2010 mailmanctl(19567):      import MySQLdb
Nov 08 00:37:48 2010 mailmanctl(19567):   File 
"build/bdist.linux-x86_64/egg/MySQLdb/__init__.py", line 19, in ?
Nov 08 00:37:48 2010 mailmanctl(19567):   File 
"build/bdist.linux-x86_64/egg/_mysql.py", line 7, in ?
Nov 08 00:37:48 2010 mailmanctl(19567):   File 
"build/bdist.linux-x86_64/egg/_mysql.py", line 4, in __bootstrap__
Nov 08 00:37:48 2010 mailmanctl(19567):   File 
"/usr/lib/python2.4/site-packages/setuptools-0.6c12dev_r80622-py2.4.egg/pkg_resources.py", 
line 881, in resource_filename
Nov 08 00:37:48 2010 mailmanctl(19567):      return 
get_provider(package_or_requirement).get_resource_filename(
Nov 08 00:37:48 2010 mailmanctl(19567):   File 
"/usr/lib/python2.4/site-packages/setuptools-0.6c12dev_r80622-py2.4.egg/pkg_resources.py", 
line 1351, in get_resource_filename
Nov 08 00:37:48 2010 mailmanctl(19567):      
self._extract_resource(manager, self._eager_to_zip(name))
Nov 08 00:37:48 2010 mailmanctl(19567):   File 
"/usr/lib/python2.4/site-packages/setuptools-0.6c12dev_r80622-py2.4.egg/pkg_resources.py", 
line 1372, in _extract_resource
Nov 08 00:37:48 2010 mailmanctl(19567):      real_path = 
manager.get_cache_path(
Nov 08 00:37:48 2010 mailmanctl(19567):   File 
"/usr/lib/python2.4/site-packages/setuptools-0.6c12dev_r80622-py2.4.egg/pkg_resources.py", 
line 962, in get_cache_path
Nov 08 00:37:48 2010 mailmanctl(19567):      self.extraction_error()
Nov 08 00:37:48 2010 mailmanctl(19567):   File 
"/usr/lib/python2.4/site-packages/setuptools-0.6c12dev_r80622-py2.4.egg/pkg_resources.py", 
line 928, in extraction_error
Nov 08 00:37:48 2010 mailmanctl(19567):      raise err
Nov 08 00:37:48 2010 mailmanctl(19567): pkg_resources . ExtractionError 
:  Can't extract file(s) to egg cache

The following error occurred while trying to extract file(s) to the 
Python egg
cache:

   [Errno 13] Permission denied: '/root/.python-eggs'

The Python egg cache directory is currently set to:

   /root/.python-eggs

Perhaps your account does not have write access to this directory?  You can
change the cache directory by setting the PYTHON_EGG_CACHE environment
variable to point to an accessible directory.
Nov 08 00:37:48 2010 mailmanctl(19567):


>Why do you have
>/usr/local/cpanel/3rdparty/mailman/lists/mailman/extend.py which
>imports MysqlMemberships? As far as I know, this is not something that
>cPanel Mailman does by default?
I'm using the mailman mysql adaptor so the members are stored in mysql






On 10/15/2010 8:53 AM, Mark Sapiro wrote:
>
>> Perhaps your account does not have write access to this directory?  You can
>> change the cache directory by setting the PYTHON_EGG_CACHE environment
>> variable to point to an accessible directory.
> [...]
>
>
> The underlying issue here is that Python's MySQLdb was apparently
> installed by root in a way that the the Python egg cache directory is
> not writeable by the Mailman process.
>
> You can get rid of the above errors by simply removing
> /usr/local/cpanel/3rdparty/mailman/lists/mailman/extend.py and perhaps
> any other /usr/local/cpanel/3rdparty/mailman/lists/*/extend.py files,
> but this will defeat your use of MysqlMemberships.py, but since it
> doesn't work anyway, and maybe is only installed for the site list,
> that shouldn't be too much of an issue.
>
> Also, please read the FAQ at
> <http://wiki.list.org/display/DOC/Mailman+and+CPanel>.
>
> Finally, it is not clear to me that the above error is from the crash.
> It seems to me it would occur whenever mailmanctl starts.  Is this all
> that's in Mailman's error log? What's in Mailman's qrunner log?
>


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