[Mailman-Users] Mailman on Mac OS X Server 10.3: Outgoingmessagesstuck in qrunner/in folder

Todd Zullinger tmz at pobox.com
Fri Dec 15 15:26:03 CET 2006


Stephen J. Turnbull wrote:
> Todd Zullinger writes:
> 
> > Nothing wrong with that.  It's why open source is so nice.  I have
> > the choice to find vendors and projects that share more of my
> > values than others may.  If FHS compliance is really important to
> > you, you'll like the Red Hat mailman packages.
> 
> The problem is that most of the people who get referred to the "not
> our job, mon" FAQs chose Red Hat or Apple not for FHS compliance,
> but for turnkey installation convenience and system integration.

True.  Many times those folks are in over their head trying to
configure an MTA, web server, and tuning mailman.  They'd probably be
better off reading up on their vendors package management system so
that when someone here asked where the init script was, they could
find it.  :)

> If that fails, it's the vendor's responsibility, and the vendor is
> in the best position to answer questions.
> 
> I think it's important to insist on that point.

But to what extent?  That's the point I was trying to get at in my
original reply.  The extreme is that there should be a FAQ and maybe
even a section in the list welcome that says, "Use anything but
mailman built from source?  Don't ask questions here, ask your
vendor."  I don't believe that anyone here is in favor of that.

I agree that if someone comes here with questions that are obviously
very dependent on some customization that their vendor has made that
they should be directed to check with the vendor.  (Same goes for
users who need more basic help learning to use their OS of choice.)
But many, if not most, questions from users who are using a Red Hat or
even Apple package don't fall into that category, IMO.

-- 
Todd        OpenPGP -> KeyID: 0xBEAF0CE3 | URL: www.pobox.com/~tmz/pgp
======================================================================
I got stopped by a cop the other day.  He said, "Why'd you run that
stop sign?"  I said, "Because I don't believe everything I read."
    -- Stephen Wright

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