[Mailman-Users] Mailman on Mac OS X Server 10.3: Outgoingmessagesstuck in qrunner/in folder

[Stephen J. Turnbull]

Todd Zullinger writes:

 > I agree that if someone comes here with questions that are obviously
 > very dependent on some customization that their vendor has made that
 > they should be directed to check with the vendor.  (Same goes for
 > users who need more basic help learning to use their OS of choice.)
 > But many, if not most, questions from users who are using a Red Hat or
 > even Apple package don't fall into that category, IMO.

I agree.  But nobody's suggesting a "don't post here if you're using
Red Hat" policy.  The policy is that for installation problems,
problems soon after installation, and missing functionality, ask the
vendor *first*, unless you're sufficiently expert that you already
know what a standard installation from source looks like and can
explain the differences.

Note that without that expertise, you can't figure out what's
"obviously very dependent."  I think that if the user doesn't know,
the default should be to go to the vendor, who knows more about
installation issues and who has an interest in bullet-proofing their
package.