[spambayes-bugs] [ spambayes-Support Requests-1596745 ] Stop working.

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Support Requests item #1596745, was opened at 2006-11-14 20:34
Message generated for change (Comment added) made by cemmi
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https://sourceforge.net/tracker/?func=detail&atid=498104&aid=1596745&group_id=61702

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Category: Install Problem (example)
Group: None
Status: Open
Priority: 5
Private: No
Submitted By: JazzMaster (jazzmaster-1)
Assigned to: Nobody/Anonymous (nobody)
Summary: Stop working.

Initial Comment:
Hello

 

I have been using Spambayes for some time now with MS Outlook 2003 (11.8010.8107) SP2 without any problems.  My OS is Windows XP Pro with SP2.  Spambayes version 1.0.4
When checking my mail I tried to use Spambayes and it did not work.  I checked to see if it was still installed as an add-in with Outlook and at least it was still on the toolbar but checking the Tools> options> other> advanced options (under general)> Com add-ins, I noticed that Spambayes was unchecked . I placed the check mark in the box, clicked OK, closed and restarted Outlook and it still did not work.  I checked following the above and the box was unchecked again.  I tried this a couple of times and still it did not work.  I proceeded to reinstall Spambayes and it still did not work.  I uninstalled Spambayes and reinstalled it and still the same results.  I had the tool bar for Spambayes but it still is not working.  The Add-in Manager does not show Spambayes but the Com Add-Ins does show the program there but still unchecked.  I repeated the above a few times with no results.  Again, the program has been working great for some time now but it has just stopped working.  Is it possible that something in the registry is causing Spambayes to not operate?  If so, how do I fix this situation?  Spambayes seems to be the only program / add-in that works with Outlook and I would like to get it working again before my folders explode with the recent evasion of spam with word lists in them to try to get around the filters.   These word lists in the subjects and bodies of the emails seem to be working for the spammers lately, but your program is catching about 80 percent of the junk.  Any help would greatly be appreciated.


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Comment By: CEmerson (cemmi)
Date: 2009-04-23 10:17

Message:
Same symptoms with Office 2007 except does not re-enable add-in.

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Comment By: David Tong (davidtong)
Date: 2007-01-15 14:04

Message:
Logged In: YES 
user_id=932396
Originator: NO

Just to say that the same thing seems to have happened to my OL2003 setup
(11.8118.8107).  The symptoms are virtually identical to Jazzmaster's. 
I've also uninstalled and reinstalled SpamBayes ()with no improvement. In
Tools> options> other> advanced options (under general)> Com add-ins
Spambayes shows but won't stay checked.  The tool bar is there but the
buttons don't work.   

It's been on this machine with OL2000 for 18 months and I changed to
OL2003 about 2 months ago.  worked fine until today I noticed Spambayes was
not working.  This was immediately after the last batch of Windows Updates,
but of course that may just be coincidence.

Then I noticed that in Help /About MS Office Outlook, there's a button
labelled 'disabled items'.  Spambayes was listed as disabled because 'it
prevented OL from functioning correctly'.  It lists the 'addin:spambayes
(outlook_addin.dll).  I re-enabled it and closed and re-enabled Spambayes. 
Next time I opened OL, the Spambayes config wizard appeared.  It then
worked fine again.

I think some glitch occurred with Spam Bayes and OL2003 and I didn't
realise SB had become disabled.


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You can respond by visiting: 
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