Need Python alternative to Request-Tracker help desk software
M.-A. Lemburg
mal at egenix.com
Tue Apr 29 17:30:25 EDT 2008
On 2008-04-29 22:15, Sells, Fred wrote:
> I've been tasked with either implementing Request-Tracker to upgrade our help desk issue tracking system or finding a Python equivalent (both in terms of functionality and wide spread use). Request-Tracker uses Apache and MySQL, which would also be appropriate to Python.
>
> I would prefer to go the Python route, especially since Request-Tracker is written in Perl (which I don't know).
>
> My initial attempts with Google were not useful due to the general nature of the keywords.
>
> Are there any suggestions.
You should have a look at Trac (http://trac.edgewall.org/) and
roundup (http://roundup.sourceforge.net/).
Both are written in Python and provide excellent issue tracking.
They differ a bit in design and approach to issue tracking, so
you will likely need to investigate a bit further before you decide.
Both are easy to extend and adapt to whatever needs you have.
--
Marc-Andre Lemburg
eGenix.com
Professional Python Services directly from the Source (#1, Apr 29 2008)
>>> Python/Zope Consulting and Support ... http://www.egenix.com/
>>> mxODBC.Zope.Database.Adapter ... http://zope.egenix.com/
>>> mxODBC, mxDateTime, mxTextTools ... http://python.egenix.com/
________________________________________________________________________
:::: Try mxODBC.Zope.DA for Windows,Linux,Solaris,MacOSX for free ! ::::
eGenix.com Software, Skills and Services GmbH Pastor-Loeh-Str.48
D-40764 Langenfeld, Germany. CEO Dipl.-Math. Marc-Andre Lemburg
Registered at Amtsgericht Duesseldorf: HRB 46611
More information about the Python-list
mailing list