Need Python alternative to Request-Tracker help desk software

[Sells, Fred]

I've been tasked with either implementing Request-Tracker to upgrade our help desk issue tracking system or finding a Python equivalent (both in terms of functionality and wide spread use).  Request-Tracker uses Apache and MySQL, which would also be appropriate to Python.

I would prefer to go the Python route, especially since Request-Tracker is written in Perl (which I don't know).

My initial attempts with Google were not useful due to the general nature of the keywords.

Are there any suggestions.

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