OT (maybe): Shareable Mail

[Justin Sheehy]

"Chris Gonnerman" <chris.gonnerman at newcenturycomputers.net> writes:

> I have two customers who need to be able to share one email 
> address (including local mailboxes) between several LAN-
> connected machines at the same time.  This is in support
> of a centralized email address, i.e. sales at customersite.com.
> Any/all employees should be able to list all messages, reply
> to any message, and there should be a record kept of who
> handled any replied-to message.  All messages and replies
> must be kept (or be able to be kept) indefinitely as they
> represent business records.

It sounds like what they really need is an email-capable
issue-tracking system.  There are loads of these out there that work
well, some free, some commercial.

-Justin