OT (maybe): Shareable Mail
Chris Gonnerman
chris.gonnerman at newcenturycomputers.net
Fri Jan 25 11:43:41 EST 2002
----- Original Message -----
From: "Justin Sheehy" <justin at iago.org>
> "Chris Gonnerman" <chris.gonnerman at newcenturycomputers.net> writes:
>
> > I have two customers who need to be able to share one email
> > address (including local mailboxes) between several LAN-
> > connected machines at the same time. This is in support
> > of a centralized email address, i.e. sales at customersite.com.
> > Any/all employees should be able to list all messages, reply
> > to any message, and there should be a record kept of who
> > handled any replied-to message. All messages and replies
> > must be kept (or be able to be kept) indefinitely as they
> > represent business records.
>
> It sounds like what they really need is an email-capable
> issue-tracking system. There are loads of these out there that work
> well, some free, some commercial.
>
> -Justin
Any suggestions?
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