[Mailman-Users] Cron job to reset member bounce value

[Ethan Rudnitsky]

Mark and Carl,

Thank you both for your replies. So there are actually 2 issues causing
bounces here... the first is the mailbox being offline at times, and the
second is that it is getting messages bounced because of message size being
over the limit. A few of these same accounts have strict 50KB message
limits because they get their connectivity via Iridium modems, so when
someone sends a message greater than 50KB it is bouncing. I have just
utilized one of Mark's scripts and created a cron job in the crontab.in
file at /usr/lib/mailman/cron that is formatted as follows: 0 8 * * *
mailman /usr/lib/mailman/bin/withlist -a -r reset_bounce -- -u
manager at xxxxxxxx.xxx.xxx -u comms at xxxxxxxx.xxx.xxx -u cargo at xxxxxxxx.xxx.xxx

I then restarted the mailman service. Does this to be properly formatted
for targeting only the 3 specific member accounts I want?

Thank you both for your time!

-Ethan

On Tue, Dec 17, 2019 at 10:39 AM Carl Zwanzig <cpz at tuunq.com> wrote:

> On 12/16/2019 9:55 AM, Ethan Rudnitsky wrote:
> > Can anyone tell me where the actual member bounce value is stored? I want
> > to setup a cron job to reset the member bounce value to 0 for
> > certain members whose mailboxes are only active when they have a
> satellite
> > overhead to give them internet connectivity (about 8-10 hours each day).
> > They keep getting disabled because their bounce value breaks the
> threshold
> > value but this cannot be avoided due to their location and lack of
> > internet.
>
> Sounds like a work-around to the real problem- that one of the MTA in the
> delivery chain is not properly retrying the message. In general, most MTAs
> are configured to retry for at least 24 hours and sometimes as long as 5
> days before returning a fatal bounce, so if a destination server is
> off-line, the sending one will try again in an hour or so.
>
> Which error code(s) are you seeing? Some 400 codes are designed to be
> retried later whereas 500's are immediately fatal.
>
> Later,
>
> z!
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