[Mailman-Users] Mailman Issues and How to debug?

[Srinivas B.]

Hi Mark

Appreciate your response. Here is what I have found so far...

Mailman is part of the Virtualmin package that we deployed.

The ADMIN UI issue turned out to be a virtualmin issue and is now fixed.
The daily reminders about messages pending on few lists continue to happen,
but when I go to the mailman interface the mailing list shows no pending
messages.
>From the mailman error file, I can see only one error:
            Jan 21 08:43:40 2014 mailmanctl(30537):
            Jan 21 08:43:40 2014 mailmanctl(30537): option -v not recognized

I don't see any held messages for these lists under: /var/lib/mailman/data.
Is there a way to check why the daily emails are being sent to Moderators
that there are messages when there are none?

-Srinivas





On Wed, Jan 22, 2014 at 7:38 AM, Mark Sapiro <mark at msapiro.net> wrote:

> On 01/21/2014 05:54 AM, Srinivas B. wrote:
> > Hi
> >
> > We have the following environment:
> >
> > Amazon Linux 2013.09
> > mailman 2.1.12
> > virtualmin
>
>
> How was Mailman installed? If it is a virtualmin package, see the FAQ at
> <http://wiki.list.org/display/DOC/Mailman+and+CPanel> which applies
> equally to virtualmin.
>
>
> > This is a new server that was recently setup with few mailing lists.
> > Running into few issues that were never seen in our old server. All the
> > mailing lists are created brand-new on this server.
> >
> > On a daily basis we get reminders about pending requests for each of the
> > mailing list.
> > Clicking on the link: lists.<our domain>/mailman/admindb/mem says "The
> > requested URL couldnot be retrieved".
> >   - The following error was encountered "Zero Sized Reply"
> >   - This very URL works fine at other time(s) but sometimes it doesn't
> >>From Virtualmin UI, the mailing list manager says "no pending requests"
> for
> > any of the mailing list that sent the notification.
>
>
> The admindb CGI should always return a page whether or not there are
> pending requests. What do the web server logs say? Pending request
> reminders should not be sent if there are no requests. See the FAQ at
> <http://wiki.list.org/x/EoCE>.
>
>
> > A couple of members complained that they received the same mail multiple
> > times - more than 10 times - but none of our test-accounts seen this
> issue,
> > so can't tell what went wrong.
>
>
> Check your MTA logs and compare the Received: headers of the multiple
> copies for clues on where the duplication occurred.
>
>
> > Is there a way to check if everything with mailman is setup correctly and
> > no issues are seen?
>
>
> Look at Mailman's logs for problems.
>
> --
> Mark Sapiro <mark at msapiro.net>        The highway is for gamblers,
> San Francisco Bay Area, California    better use your sense - B. Dylan
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