[Mailman-Users] Understanding patterns of unsubscribe

Mark Sapiro mark at msapiro.net
Tue Dec 23 03:55:09 CET 2014


On 12/22/2014 03:57 PM, Mark Sapiro wrote:
> 
> If you still have questions about this, tell us what Mailman version
> this is, whether or not you are receiving bounce_notify_owner_on_disable
> notices (if it's Off, turn it On), how they correlate with the
> unsubscribes and whether the attached DSNs look like real bounces, and
> if you have access to Mailman's logs, what's in the 'bounce' log going
> back as far as you can.


I meant to add here that if you have command line access to your Mailman
server, there is a script at
<http://www.msapiro.net/scripts/get_bounce_info.py> that you can use to
print the bounce information for members with bounces. It will print for
example, for a member who hasn't yet reached threshold

<bounce info for member user1 at example.com
        current score: 1.0
        last bounce date: (2014, 12, 20)
        email notices left: 3
        last notice date: (1970, 1, 1)
        confirmation cookie: None
        >

and for a member soon to be removed from a list with threshold = 3.0

<bounce info for member user2 at example.com
        current score: 3.0
        last bounce date: (2014, 12, 8)
        email notices left: 0
        last notice date: (2014, 12, 22)
        confirmation cookie: a4233de11a0ac735d1582f4cfc1dc99377643c9e
        >

The 'cookie' is the token sent to the user in the warning notice that
can be used by the user to reset her bouncing status and enable delivery.

-- 
Mark Sapiro <mark at msapiro.net>        The highway is for gamblers,
San Francisco Bay Area, California    better use your sense - B. Dylan


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