[Mailman-Users] Unsubscribe queue resend to patron after the email was subscribed

[Hung Phan]

Hello,

Previously, we set our mailing list to do 2-steps unsubscribe (email confirmation). We have a patron, who was unsubscribe from our mailing list on Mar 1st. The subscribe log has the entry (delete test at web-ster.com; email confirmed). On May 6th, the patron then received an email states that the unsubscribe didn't go through due to invalid confirmation string. We search the list and couldn't find the patron listed anymore. How do we check and clear pending queues so patrons wont receive these notices again? 

Thank you,


Here is the bounce email message:

The results of your email command are provided below. Attached is your
original message.

- Results:
   Invalid confirmation string.  Note that confirmation strings expire
approximately 3 days after the initial subscription request.  If your
confirmation has expired, please try to re-submit your original request or
message.

- Unprocessed:
   RE: Your confirmation is required to leave the CSD_parents mailing list
   Remove from this mailing list plz.
   -----Original Message-----
   From:

csd_parents-confirm+64c6698239b5f1f3cc281ed426738364ff3e7bdd at mailman.canby.k
   12.or.us

[mailto:csd_parents-confirm+64c6698239b5f1f3cc281ed426738364ff3e7bdd at mailman
   .canby.k12.or.us] 
   Sent: Friday, March 01, 2013 1:31 PM
   To: test at web-ster.com
   Subject: Your confirmation is required to leave the CSD_parents mailing
list
   Mailing list removal confirmation notice for mailing list CSD_parents
   We have received a request for the removal of your email address,
   "test at web-ster.com" from the csd_parents at mailman.canby.k12.or.us
   mailing list.  To confirm that you want to be removed from this mailing
   list, simply reply to this message, keeping the Subject:
   header intact.  Or visit this web page:

http://mailman.canby.k12.or.us/mailman/confirm/csd_parents/64c6698239b5f1f3c
   c281ed426738364ff3e7bdd

- Ignored:
   Or include the following line -- and only the following line -- in a
message
   to csd_parents-request at mailman.canby.k12.or.us:

       confirm 64c6698239b5f1f3cc281ed426738364ff3e7bdd

   Note that simply sending a `reply' to this message should work from most
   mail readers, since that usually leaves the Subject: line in the right
form
   (additional "Re:" text in the Subject: is okay).