[Mailman-Users] AOL redacts user addresses even with VERP and full personalization enabled

[Brad Knowles]

On Jun 19, 2012, at 10:52 AM, Lindsay Haisley wrote:

> Which brings up an interesting point, albeit it's mostly academic.  It's
> been years since I read the TOS for AOL's Feedback Loop email.  Does the
> TOS disallow trying to determine the address of the recipient, or just
> acting on this knowledge.

Yes.  ;-)

Seriously, I think the TOS specifically prohibits you from taking any action based on the address of the recipient who filed the complaint.  Which matters to the point that you care about abiding by their TOS and what they can do to you if they discover that you have violated their TOS.

To their credit, AOL has always had plenty of money for good lawyers, and they've certainly gone through plenty of contracts, etc... over the years.  So, it makes sense that they would actually be aware of such distinctions and word their TOS appropriately.

--
Brad Knowles <brad at shub-internet.org>
LinkedIn Profile: <http://tinyurl.com/y8kpxu>