[Mailman-Users] Bounce scores

Lindsay Haisley fmouse-mailman at fmp.com
Mon Sep 18 22:11:15 CEST 2006


I just received a message via one of my list admins from a subscriber who was 
unsubscribed from a list based on a bounce from last year.  The subscriber got 
a message with the following:

> Your membership in the mailing list ..... has been disabled
> due to excessive bounces The last bounce received from you was dated
> 12-Mar-2005.  You will not get any more messages from this list until
> you re-enable your membership.

Indeed, if I use dbdump to look at the config.pck for the list I see _many_ 
entries such as the following:

		       '[address_redacted]': <bounce info for member 
[address_redacted]
	current score: 2.0
	last bounce date: (2005, 2, 17)
	email notices left: 3
	last notice date: (1970, 1, 1)
	confirmation cookie: None


I notice two things about these.  First, the last bounce date is _way_ in the 
past, even though bounce_info_stale_after is set to 12 days.  The second is 
that the last notice date is bogus.  Mailman _is_ resetting bounce information 
since I get many notices such as the following in my mailman logs:

Sep 18 12:05:24 2006 (17300) listname: [address_redacted] has stale bounce info, resetting
Sep 18 13:15:55 2006 (17300) listname: [address_redacted] has stale bounce info, resetting
Sep 18 13:32:43 2006 (17300) listname: [address_redacted] has stale bounce info, resetting

... so it looks as if bounce counts _are_ getting reset.

This list has been ongoing for a long time, and the entire list was moved to a 
new server early this year and has been functioning normally otherwise.  I 
suspect that these database entries may have gotten crosswise of a mailman 
version upgrade, of which there have been several since the list was moved to 
mailman.

Can anyone tell me how I can straighten this out and get the mechanics of 
bounce processing working properly?

-- 
Lindsay Haisley       | "Fighting against human |     PGP public key
FMP Computer Services |    creativity is like   |      available at
512-259-1190          |    trying to eradicate  | <http://pubkeys.fmp.com>
http://www.fmp.com    |        dandelions"      |
                      |      (Pamela Jones)     |



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