[Mailman-Users] No mail going out to lists members

Jon Carnes jonc at nc.rr.com
Fri Sep 19 05:12:09 CEST 2003


Wow!  I think that is the best problem ticket I've ever seen for
mailman.

You checked cron, so you are not running qrunner out of cron. You *are*
running Mailmanctl which starts up the qrunners.

The aliases should be taking the incoming mail and handing them off to
cgi's that either handle the incoming mail or stuff it into a queue (to
be handled by one of the qrunners).

If you've checked the mail logs, and they show that they delivered mail
to the lists (and handed it off to the cgi "post"), but the mail is not
showing up in the queues, then it sounds like there is a problem with
sendmail executing the "post" cgi.

Try this...
 - turn off the Mailman daemon: mailmanctl stop

 - send a message to one of your mailman lists:
echo "i'm gumby dammit" |mail -s "test from gumby" test at localhost

 - look in the Sendmail logs to see that it was accepted (one entry) and
delivered (another entry):
=== tail /var/log/maillog ===
Sep 18 22:58:36 Anncons4 sendmail[3241]: h8J2wahH003241:
to=test at localhost, ctladdr=root (0/0), delay=00:00:00, xdelay=00:00:00,
mailer=relay, pri=30046, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0,
stat=Sent (h8J2wam8003243 Message accepted for delivery)
===
Sep 18 22:58:36 Anncons4 sendmail[3244]: h8J2wam8003243:
to="|/var/mailman/mail/mailman post test",
ctladdr=<test2 at Anncons4.anncons.org> (8/0), delay=00:00:00,
xdelay=00:00:00, mailer=prog, pri=30599, dsn=2.0.0, stat=Sent
======

 - then examine the aliases file and make sure the alias for the list
looks like:
    test:        "|/var/mailman/mail/mailman post test"

 - Now look in the queue files:
cd /var/mailman/qfiles/in
ls 
  1063940316.823126+7e222a98096d06bd97f15e251156679fdb034db8.db
  1063940316.823126+7e222a98096d06bd97f15e251156679fdb034db8.msg
###
### The *.msg file should contain text of your message###


If that much is working, then your aliases are properly setup and
working with Sendmail. The Mailman version 2.1 cgi "post" is working as
well and placing messages into the inbound Mailman queue for processing.

If you are getting messages into the inbound queue, the next step is to
startup Mailman: mailmanctl start
Then check the queues to make sure that they have been processed by
qrunner.  The logs should show any errors or warnings at this point.

Good Luck - Jon Carnes


On Thu, 2003-09-18 at 17:25, Frank L. Parks wrote:
> Version of Mailman: 2.1.2
> Installed from source
> Version of OS: SuSE 8.0
> MTA: Sendmail
> 
> I have used
> http://www.python.org/cgi-bin/faqw-mm.py?req=show&file=faq03.014.htp as
> guide in trying to track down my problem, but it seems to be a mystery.
> 
> 0. Ran check_perms - no problem
> 1. Checked out grep for cron and mailmanctl no problem
> 2. Check aliases as written in faq - problem wrapper came back to majordomo.
> Substituted mailman for wrapper and all of the aliases appeared and pointed
> to the proper place.
> 3. Checked for Smrsh - no smrsh
> 4. Interface.  No problem currently running production mail server.
> 5. qrunner does not appear to be a problem.  Checked the qrunner log and
> there are commands in it for ArchRunner, CommandRunner, BounceRunner,
> IncomingRunner, VirginRunner, NewsRunner, and OutgoingRunner
> 6. Locks - Checked out and running process matched
> 7. Logs - The mail log looks good.  It shows the incoming from me and to the
> list.
>    Started checking Mailman logs:
>    error - empty
>    smtp-failure - doesn't exist
>    smtp - I don't believe looks right.  There are messages when I set up the
> list,                   but none from when I sent in the test message
>    vette - doesn't exist
>    config - doesn't exist
>    post - doesn't exist
>    qrunner - as I stated earlier, no visible problems.  No locking problems,
> etc.
> 8. Qfiles - all directories are empty
> 
> What other information do I need to provide?  I'm able to add users, modify
> the different list configuration files, etc. through the web interface.  I
> can even upload batch mass subscriptions and get the responses back.
> 
> The one primary thing that I've noticed is that it returns the email to the
> list back to me without the [xxxxx-list] on the front.  No error message -
> nothing.
> 
> Hopefully, someone can help find the forest for the trees.
> 
> Thanks,
> 
> Frank
> 
> 
> 
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