[TriZPUG] Plone/Sysadmin Job at NYU

[Hugh Cayless]

Begin forwarded message:

> From: Tom Elliott <tom.elliott at nyu.edu>
> Date: September 30, 2009 3:41:04 PM EDT
> To: Hugh Cayless <hugh.cayless at nyu.edu>
> Subject: copy for TriZpug
>
> Dear friends:
>
> We have an immediate opening in New York for a full-time systems  
> administrator / web master at the Institute.
>
> Job description and application instructions:
>
> http://www.nyucareers.com/applicants/Central?quickFind=51252
>
> Position Summary:
> Design, develop, program and manage websites, databases,  
> departmental servers and other computing and office automation  
> systems for the Institute for the Study of the Ancient World  
> (ISAW).  Formulate policies, establish priorities, independently  
> resolve routine and non-routine technical matters; provide technical  
> analysis, user support and oversee repairs/upgrades for the full  
> range of ISAW's computing and office automation needs; manage  
> administrative and technical functions for the Institute;  
> collaborate with central Information Technology Services and other  
> university departments to ensure a complete, up-to-date and smoothly  
> functioning IT infrastructure. Provide direct IT support for events  
> and other special requirements.
>
> Qualifications/Required Education   	
> Bachelor's degree in computer science, information science, computer  
> engineering or a closely related field.
>
> Preferred Education 	
> Master's degree in computer science, information science, computer  
> engineering or a closely related field.
>
> Required Experience 	
> Four years of relevant experience and/or combination of education.  
> Must include administration of Macintosh servers, website creation  
> and maintenance, and design, deployment and management of databases.
>
> Preferred Experience
> Customization and administration of Plone-based web applications.
>
> Required Knowledge, Skills, and Abilities 	
> Macintosh and PC network and systems administration. XHTML+CSS,  
> Filemaker Pro plus one or more of the following programming skills:  
> Python, SQL, JavaScript/AJAX. Ability to communicate policies and  
> procedures to a diverse population at all levels. Demonstrated  
> knowledge and understanding of information technology applications  
> in complex networked/on-line system environments. Ability to make  
> decisions independently and without direct supervision. Ability to  
> work cooperatively as a member of an interdisciplinary team,  
> communicate effectively and persuasively to senior IT and  
> administrative management, and represent the Institute in internal  
> and external interactions. Excellent organizational, interpersonal  
> and problem-solving skills.
>
> Preferred Knowledge, Skills, and Abilities 	
> Management of a major website re-engineering or information systems  
> development project. Experience as a consultant working with clients  
> to identify IT needs and developing a system responsive to those  
> needs.
>
> Projected Position Start Date 	10-15-2009
>
> Principal Duties:
> 1. Modify, maintain and update all ISAW websites and web  
> applications including the Institute's legacy website, as well as  
> existing "minisites" for excavations, exhibitions, conferences and  
> other ISAW-related projects.  Train staff how to update sites and  
> monitor results for quality and technical integrity. Plan for and  
> implement upgrades and technology transitions to ensure all web  
> assets remain functional and accessible, and reflect positively on  
> the Institute's public image. Adapt existing or create new minisites  
> for ISAW projects, excavations, exhibitions and conferences.
>
> 2. Collaborate with staff and leadership across the Institute to  
> design, develop, program, deploy and administer a next-generation  
> content management system, events management system and associated  
> web application. Collaborate with Digital Projects staff in  
> directing subcontractors working on programming and design tasks to  
> support the effort, evaluate their work, communicate effectiveness  
> to leadership and ensure on-time project completion. Manage the  
> migration of content from the legacy website to the new system and  
> the decommissioning of the legacy website. Assume primary  
> responsibility for the systems administration, software upgrade and  
> maintenance of the new site and associated systems.
>
> 3. Perform system and network administration duties for Macintosh  
> server (file sharing and centralized backup services) and  Apple and  
> PC laptop and desktop computers.  Ensure security, performance and  
> optimal uptime of all systems. Ensure availability of network,  
> internet access, printing and other services for guests as  
> appropriate. Monitor and analyze system performance and resource  
> usage to identify areas for improvement and potential economies.
>
> 4. Support the computing and office automation needs of staff,  
> faculty, students, visiting scholars and other guests in accordance  
> with Institute policy. Establish a help desk system and associated  
> process for request submission and task management. Train personnel  
> on its use and monitor it to provide quick and effective response to  
> all tickets. Handle inquiries and requests in a congenial,  
> professional and efficient manner. Assess nature and complexity of  
> requests, responding to inquiries and resolving problems immediately  
> whenever possible. Promptly report conflicts or other difficulties  
> to the Administrative Director and Associate Director for Digital  
> Programs. Provide "how-to" guides and other training and reference  
> materials via internal web pages, emails and other means.
>
> 5. Ensure efficient and innovative flow and processing of  
> information throughout the faculty and administrative staff and  
> offices (to include non-local affiliates). Train staff in use of  
> database and web applications for information management. Identify  
> bottlenecks, research appropriate solutions and communicate  
> recommendations to management. Design, develop, program, install and  
> configure databases and web applications to support information  
> management and processing.  Maintain and improve software and  
> hardware for scanning and desktop publishing functions. Administer  
> email lists.
>
> 6. Manage inventory, procurement and proper operation of computer  
> and office automation hardware, software, licenses and associated  
> supplies. Oversee supply closet, retain keys and authorize access to  
> supply closet. Respond to requests about office equipment. Schedule  
> both regular and emergency maintenance of shared equipment (fax,  
> copy machines, printers, etc.) as appropriate.  Maintain inventory  
> database in a complete and up-to-date fashion. Track expenditures  
> and report to Administrative Director on budget concerns and major  
> purchases.
>
> 7. Serve as liaison between ISAW and ITS, Telecomm, Asset Management  
> and other University departments, as well as external service  
> vendors to ensure that installations, upgrades, repairs and policy  
> changes are implemented in a timely manner and perform as expected.
>
> 8. Ensure the smooth, professional and on-time execution of ISAW  
> public and internal events (e.g., lectures) by conducting routine  
> checks and preventative maintenance on all required audio-visual  
> systems, laptops, projectors and the like; by ensuring all systems  
> are set up in advance of each event; by liaising with presenters in  
> advance to ensure their slides are properly prepared for  
> presentation and loaded on appropriate machines; and by attending  
> (or ensuring a subordinate attends) all appropriate events to assist  
> in the event of difficulties. Smooth functioning of technology at  
> these events, and ready access to technical assistance, is highly  
> visible and has a significant impact on ISAW's reputation.
>
> 9. Supervise staff; identify and prioritize assignments to ensure  
> deadlines are met and review work for accuracy.
>
>
> -- 
> Tom Elliott
> Associate Director for Digital Programs
> Institute for the Study of the Ancient World
> New York University
> http://homepages.nyu.edu/~te20/
>

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