From Mark at MarkClaessens.com Wed Jan 5 22:45:26 2011 From: Mark at MarkClaessens.com (Mark Claessens) Date: Wed, 5 Jan 2011 15:45:26 -0600 Subject: [Spambayes] Please....need help with Outlook 2010 x64 Message-ID: <00b501cbad21$dd955af0$98c010d0$@MarkClaessens.com> Hi, I need some help here. I have been using Spambayes for a very long time with my Outlook 2007 and it has worked flawlessly over the years and one of the most highly recommended spam filters not only by me to all my colleagues and friends, but by experts all over the internet. Well, I just had HP custom build me a very good laptop and it runs on Windows 7 Professional x64 bit, and I am using Outlook 2010 x64 bit. I read your information and saw that Spambayes was working with my version of Outlook but may have a few bugs. Well, I tried installing it and it said it installed it, but outlook does not see it. Your help section said to just shut down Outlook and restart it and then it will see the add in, and then create the module inside of Outlook but it does not do that. It also said to go in and check inside Outlook to make sure it was running and enabled, and yes, it is. But nothing happens. Now, I'd like to just be patient and wait for another version to come out, but I need a spam filter and I don't want any other one but SpamBayes. Actually, just now I went into the advanced options and looked in the Add-ins and it is not there at all. Please help me and give me some advice. I really want this to work and not try out some other spam filter. Thank you, Mark >From the desk of Mark Claessens Mark at MarkClaessens.com -------------- next part -------------- An HTML attachment was scrubbed... URL: From gadib at netvision.net.il Mon Jan 10 12:21:12 2011 From: gadib at netvision.net.il (Gadi Ben-Avi) Date: Mon, 10 Jan 2011 13:21:12 +0200 Subject: [Spambayes] Using Spambayes with Outlook 2010 Message-ID: Hi, Has anyone been able to use spambayes with Outlook 2010. Thanks Gadi -------------- next part -------------- An HTML attachment was scrubbed... URL: From loretta at lorettapeters.com Tue Jan 11 02:26:33 2011 From: loretta at lorettapeters.com (Loretta Peters-Martin) Date: Mon, 10 Jan 2011 19:26:33 -0600 Subject: [Spambayes] "Not Spam" folder and icon disappeared Message-ID: <6AA9D9F29EB548B9A8F42BD2A9AB0FEC@LorettaPC> My "not spam" icon and folder disappeared a couple of hours ago. I since have received an important email that went into that folder, and I can't find the folder. Can anyone help? I'm using Windows 7 with Microsoft Office 2003. Thank you. :-) ~Loretta -------------- next part -------------- An HTML attachment was scrubbed... URL: From skip at pobox.com Tue Jan 11 08:02:40 2011 From: skip at pobox.com (skip at pobox.com) Date: Tue, 11 Jan 2011 01:02:40 -0600 Subject: [Spambayes] "Not Spam" folder and icon disappeared In-Reply-To: <6AA9D9F29EB548B9A8F42BD2A9AB0FEC@LorettaPC> References: <6AA9D9F29EB548B9A8F42BD2A9AB0FEC@LorettaPC> Message-ID: <19756.144.209609.580542@montanaro.dyndns.org> Loretta> My "not spam" icon and folder disappeared a couple of hours Loretta> ago. I since have received an important email that went into Loretta> that folder, and I can't find the folder. I think the FAQ might address this: http://www.spambayes.org/faq.html#help-i-deleted-the-unsure-spam-folder -- Skip Montanaro - skip at pobox.com - http://www.smontanaro.net/ From dale at BriannasSaladDressing.com Mon Jan 17 17:15:05 2011 From: dale at BriannasSaladDressing.com (Dale Schroeder) Date: Mon, 17 Jan 2011 10:15:05 -0600 Subject: [Spambayes] SpamBayes training errors Message-ID: <4D346B09.4050607@BriannasSaladDressing.com> I recently started getting these errors when attempting to train. Assuming I had a corrupted database, I started over, but the errors did not go away. The system is Debian Squeeze - python 2.6.6 and spambayes 1.0.4. Can anyone decipher these errors? Thanks, Dale *Training... * *500 Server error* *Traceback (most recent call last): File "/usr/lib/python2.6/dist-packages/spambayes/Dibbler.py", line 470, in found_terminator getattr(plugin, name)(**params) File "/usr/lib/python2.6/dist-packages/spambayes/ProxyUI.py", line 399, in onReview self.flush() File "/usr/lib/python2.6/dist-packages/spambayes/Dibbler.py", line 706, in flush return self._handler.flush() File "/usr/lib/python2.6/dist-packages/spambayes/Dibbler.py", line 221, in flush while (self.producer_fifo or self.ac_out_buffer) and not self._closed: File "/usr/lib/python2.6/asyncore.py", line 406, in __getattr__ %(self.__class__.__name__, attr)) AttributeError: _HTTPHandler instance has no attribute 'ac_out_buffer' * -------------- next part -------------- An HTML attachment was scrubbed... URL: From skip at pobox.com Mon Jan 17 18:17:25 2011 From: skip at pobox.com (skip at pobox.com) Date: Mon, 17 Jan 2011 11:17:25 -0600 Subject: [Spambayes] SpamBayes training errors In-Reply-To: <4D346B09.4050607@BriannasSaladDressing.com> References: <4D346B09.4050607@BriannasSaladDressing.com> Message-ID: <19764.31141.376897.162825@montanaro.dyndns.org> Dale> I recently started getting these errors when attempting to train. ... Dale> Can anyone decipher these errors? ... Dale> File "/usr/lib/python2.6/dist-packages/spambayes/Dibbler.py", line 221, in flush Dale> while (self.producer_fifo or self.ac_out_buffer) and not self._closed: Dale> File "/usr/lib/python2.6/asyncore.py", line 406, in __getattr__ Dale> %(self.__class__.__name__, attr)) Dale> AttributeError: _HTTPHandler instance has no attribute 'ac_out_buffer' I seem to recall some problems with asyncore in Python 2.6. Here's a huge thread about it: http://mail.python.org/pipermail/python-dev/2009-March/thread.html#86668 I don't know if there was a resolution to the issue. Do you have the option of installing and using Python 2.5 with SpamBayes? -- Skip Montanaro - skip at pobox.com - http://www.smontanaro.net/ From dale at BriannasSaladDressing.com Mon Jan 17 20:14:48 2011 From: dale at BriannasSaladDressing.com (Dale Schroeder) Date: Mon, 17 Jan 2011 13:14:48 -0600 Subject: [Spambayes] SpamBayes training errors In-Reply-To: <19764.31141.376897.162825@montanaro.dyndns.org> References: <4D346B09.4050607@BriannasSaladDressing.com> <19764.31141.376897.162825@montanaro.dyndns.org> Message-ID: <4D349528.8080301@BriannasSaladDressing.com> On 01/17/2011 11:17 AM, skip at pobox.com wrote: > Dale> I recently started getting these errors when attempting to train. > ... > Dale> Can anyone decipher these errors? > ... > Dale> File "/usr/lib/python2.6/dist-packages/spambayes/Dibbler.py", line 221, in flush > Dale> while (self.producer_fifo or self.ac_out_buffer) and not self._closed: > > Dale> File "/usr/lib/python2.6/asyncore.py", line 406, in __getattr__ > Dale> %(self.__class__.__name__, attr)) > > Dale> AttributeError: _HTTPHandler instance has no attribute 'ac_out_buffer' > > I seem to recall some problems with asyncore in Python 2.6. Here's a huge > thread about it: > > http://mail.python.org/pipermail/python-dev/2009-March/thread.html#86668 > > I don't know if there was a resolution to the issue. Do you have the option > of installing and using Python 2.5 with SpamBayes? > I assume that to start SpamBayes with Python 2.5 I would run: /usr/bin/python2.5 /usr/bin/sb_server.py Is there anything else of which I should be aware? Thanks for the help. Dale From skip at pobox.com Mon Jan 17 20:23:27 2011 From: skip at pobox.com (skip at pobox.com) Date: Mon, 17 Jan 2011 13:23:27 -0600 Subject: [Spambayes] SpamBayes training errors In-Reply-To: <4D349528.8080301@BriannasSaladDressing.com> References: <4D346B09.4050607@BriannasSaladDressing.com> <19764.31141.376897.162825@montanaro.dyndns.org> <4D349528.8080301@BriannasSaladDressing.com> Message-ID: <19764.38703.324159.603933@montanaro.dyndns.org> Dale> I assume that to start SpamBayes with Python 2.5 I would run: Dale> /usr/bin/python2.5 /usr/bin/sb_server.py Dale> Is there anything else of which I should be aware? It's likely that SpamBayes was installed using Python 2.6 in which case /usr/lib/python2.5/site-packages won't have a package named "spambayes". If that's the case you'll have to install it using your 2.5 interpreter. That's straightforward to do from source, but the package system on your Linux box is not likely to be happy with you sprinkling files in its space which it doesn't know about. I'd check to see if there's a way to install SpamBayes such that it depends on your Python 2.5 installation. -- Skip Montanaro - skip at pobox.com - http://www.smontanaro.net/ From dale at BriannasSaladDressing.com Fri Jan 21 16:05:08 2011 From: dale at BriannasSaladDressing.com (Dale Schroeder) Date: Fri, 21 Jan 2011 09:05:08 -0600 Subject: [Spambayes] SpamBayes training errors In-Reply-To: <19764.38703.324159.603933@montanaro.dyndns.org> References: <4D346B09.4050607@BriannasSaladDressing.com> <19764.31141.376897.162825@montanaro.dyndns.org> <4D349528.8080301@BriannasSaladDressing.com> <19764.38703.324159.603933@montanaro.dyndns.org> Message-ID: <4D39A0A4.1070800@BriannasSaladDressing.com> On 01/17/2011 1:23 PM, skip at pobox.com wrote: > Dale> I assume that to start SpamBayes with Python 2.5 I would run: > > Dale> /usr/bin/python2.5 /usr/bin/sb_server.py > > Dale> Is there anything else of which I should be aware? > > It's likely that SpamBayes was installed using Python 2.6 in which case > /usr/lib/python2.5/site-packages won't have a package named "spambayes". If > that's the case you'll have to install it using your 2.5 interpreter. > That's straightforward to do from source, but the package system on your > Linux box is not likely to be happy with you sprinkling files in its space > which it doesn't know about. I'd check to see if there's a way to install > SpamBayes such that it depends on your Python 2.5 installation. > As you correctly guessed, there is no spambayes package listed in the site-packages directory of Python 2.5. When Debian moved from 2.5 to 2.6, I assume that this entry was removed. Interestingly, in 2.6 there is no site-packages directory. Python package management must be handled in some other manner. Knowing very little how this is accomplished, I started looking at building a debian package for the latest version of spambayes and found the stdeb program. In Debian, the package is called python-stdeb. http://pypi.python.org/pypi/stdeb I was able to build a .deb against Python 2.5 that successfully installed via dpkg. The resulting package by default is called python-spambayes. ps fax | grep server shows /usr/bin/python2.5 /usr/bin/sb_server.py. It took a couple of tries, but I think I now have all the dependencies listed. dpkg will leave spambayes unconfigured and prompt to install those currently missing, after which dpkg will then finish spambayes configuration. Installation does not put an entry in the site-packages directory, but everything works as before. So, this is not the solution for which I originally asked, but in many respects, it is a better solution in that I now have a newer version of spambayes installed. One last question - FAQ 4.13 speaks of setting the environment variable BAYESCUSTOMIZE to reference the configuration file. Where, how, or in what manner is this variable set? For several years now, I've worked around this by putting "cd /usr/bin" in my startup script, but would prefer to tell spambayes where the .ini file is by using the proper method as shown in the FAQ. Thank you for the help and guidance. Dale From skip at pobox.com Fri Jan 21 16:17:19 2011 From: skip at pobox.com (skip at pobox.com) Date: Fri, 21 Jan 2011 09:17:19 -0600 Subject: [Spambayes] SpamBayes training errors In-Reply-To: <4D39A0A4.1070800@BriannasSaladDressing.com> References: <4D346B09.4050607@BriannasSaladDressing.com> <19764.31141.376897.162825@montanaro.dyndns.org> <4D349528.8080301@BriannasSaladDressing.com> <19764.38703.324159.603933@montanaro.dyndns.org> <4D39A0A4.1070800@BriannasSaladDressing.com> Message-ID: <19769.41855.296347.249122@montanaro.dyndns.org> Dale> I was able to build a .deb against Python 2.5 that successfully Dale> installed via dpkg. Glad to hear that. I've never actually used Debian so am not at all acquainted with their packing tools. Dale> One last question - FAQ 4.13 speaks of setting the environment Dale> variable BAYESCUSTOMIZE to reference the configuration file. Dale> Where, how, or in what manner is this variable set? In your startup script you can just export BAYESCUSTOMIZE /path/to/spambayes.ini and the POP3 proxy will look there (and save there when you configure via the web interface). Skip From jahaas at gis.net Sat Jan 22 17:23:09 2011 From: jahaas at gis.net (John Haas) Date: Sat, 22 Jan 2011 11:23:09 -0500 Subject: [Spambayes] "Recover from Spam" button Message-ID: <7D78B14CB5EF4ADEB837641B25E73A7A@JohnPC> To Whom It May Concern: I use Windows 7, Spam Bayes version Outlook Binary 1.0.4. Suddenly, I no longer have a "recover from spam" button available on the Spam Bayes toolbar--only "delete as spam." I can't find a fix in the troubleshooting guide. How do I restore this button? JOHN HAAS jahaas at gis.net -------------- next part -------------- An HTML attachment was scrubbed... URL: From elizabeth at whyte.mobi Thu Jan 27 09:23:44 2011 From: elizabeth at whyte.mobi (Whyte, Elizabeth) Date: Thu, 27 Jan 2011 09:23:44 +0100 Subject: [Spambayes] Help Message-ID: <6B7316859665ED4F96E61A1C38AE97230E6CBD3D@winxbeuk06.exchange.xchg> I have downloaded the latest version of spambayes onto my new machine running Windows 7 with Outlook 2010. How to I actually get the plugin to appear in Outlook? I have tried adding it as an add in but am getting nowhere. Any help appreciated. Kind Regards Elizabeth Whyte -------------- next part -------------- An HTML attachment was scrubbed... URL: From therese at happyinbusiness.com Thu Jan 27 22:51:23 2011 From: therese at happyinbusiness.com (~ Therese Skelly) Date: Thu, 27 Jan 2011 14:51:23 -0700 Subject: [Spambayes] help please Message-ID: Hi there, I just loaded spam bayes and initially had a 'not junk' button so I could train. But now it's not appearing anywhere in my Outlook. Any suggestions? Thanks, Therese Skelly, Business Growth Coach Take Your Brilliance to the Bank. by Plugging Your Business, Money, and Mindset Leaks Phone: 602-369-0091 Web: http://www.HappyInBusiness.com eMail: therese at HappyinBusiness.com Twitter: thereseskelly Facebook: http://www.facebook.com/happyinbiz Visit my coaching community http://www.ExtraordinaryResultsCoachingCommunity.com The best value around to get access to coaching and business development! -------------- next part -------------- An HTML attachment was scrubbed... URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image001.jpg Type: image/jpeg Size: 1944 bytes Desc: not available URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image002.jpg Type: image/jpeg Size: 1266204 bytes Desc: not available URL: -------------- next part -------------- A non-text attachment was scrubbed... Name: image003.jpg Type: image/jpeg Size: 2995 bytes Desc: not available URL: From green at roffeandgreen.com Fri Jan 28 23:12:47 2011 From: green at roffeandgreen.com (Leslie Green) Date: Fri, 28 Jan 2011 17:12:47 -0500 Subject: [Spambayes] Help! Message-ID: <53D38A3A3B8B4375BDFADF46A2A2486D@newdell> I installed spambayes this morning and it was working beautifully until this afternoon when it has totally locked outlook. Won't let it receive any emails, move spam already received to the spam folder, delete any emails etc. Have rebooted several times but no luck. And can't remove it apparently. Help! Leslie H. Green Roffe & Green, Inc 4 Pebble Beach Drive Purchase, NY 10577 914 287-0226 914 287-0229 fax 914 924-0980 cell Skype: lhgreen5 www.roffeandgreen.com This email, including any attachments, may contain information that is protected by law as privileged and confidential, and is transmitted for the sole use of the intended recipient. If you are not the intended recipient, you are hereby notified that any use, dissemination, copying or retention of this email or the information contained herein is strictly prohibited. If you have received this email in error, please immediately notify the sender by telephone or reply email, and permanently delete this email from your system. Thank you. -------------- next part -------------- An HTML attachment was scrubbed... URL: From skip at pobox.com Sat Jan 29 00:57:37 2011 From: skip at pobox.com (skip at pobox.com) Date: Fri, 28 Jan 2011 17:57:37 -0600 Subject: [Spambayes] Help! In-Reply-To: <53D38A3A3B8B4375BDFADF46A2A2486D@newdell> References: <53D38A3A3B8B4375BDFADF46A2A2486D@newdell> Message-ID: <19779.22513.134823.333737@montanaro.dyndns.org> Leslie> I installed spambayes this morning and it was working Leslie> beautifully until this afternoon when it has totally locked Leslie> outlook. Won't let it receive any emails, move spam already Leslie> received to the spam folder, delete any emails etc. Have Leslie> rebooted several times but no luck. And can't remove it Leslie> apparently. I'm not able to help you much (I don't use Windows), but some people here probably can if you include some details about your SpamBayes installation: Windows version Outlook version 32-bit or 64-bit? SpamBayes version Do you have logs you can post? Check the troubleshooting guide to see how to find your logs. At the moment the SourceForge site is not 100% available, including our usual link to the troubleshooting guide, so I've attached a plain text version of it to this message. (The HTML version might not display well without its usual supporting cast of CSS files.) -- Skip Montanaro - skip at pobox.com - http://www.smontanaro.net/ -------------- next part -------------- Logo Troubleshooting the SpamBayes Outlook addin This is a list of common problems, and hopefully their solutions. Please feel free to suggest additional topics. Currently, we have the following problems listed: * Toolbar items appear, but fail to work * Addin loads with an error message * Addin doesn't load * Messages fail to filter * Messages have incorrect or unexpected Spam values * Resetting SpamBayes configuration * SpamBayes is not available for all users on the machine * All other problems Some other resources that may be useful in tracking down any problems: * There is an online FAQ for SpamBayes with lots of information, including a section specific to the Outlook addin. * The latest online version of this document may have information added since release. * The online Frequently Reported Outlook Bugs list has the most common problems people are experiencing, and links to more information about the bug. * Check to see that you are using the most recent version - it is possible that your problem has been fixed in a newer release. You should be able to check for newer versions by selecting Check for new version from the SpamBayes menu - otherwise, you can visit the SpamBayes website and check there. If you must send someone a mail about SpamBayes, please read this first. Toolbar items appear, but fail to work If the toolbar items fail to work, we are facing one of two problems. * The addin has failed to load. In this case, along with the toolbars failing to work, SpamBayes will not be filtering or scoring any messages. To fix this, see the Addin doesn't load instructions. * If the addin has loaded (ie, is filtering and scoring mail) but the toolbar items don't, we have struck a common problem with the toolbars. Follow the instructions below. First we will try deleting the toolbar, and if that fails, completely reset all Outlook toolbars. Perform the following steps: * Right-click on any Outlook toolbar, and select Customize. * In the dialog that appears, ensure the Toolbars tab is selected, locate SpamBayes in the list of toolbars, and select it. * Click on the Delete button. Outlook will ask for confirmation that you want to delete the SpamBayes toolbar. Select OK. * Close the customize dialog. The SpamBayes toolbar no longer appear. * Restart Outlook. SpamBayes will re-create the toolbar. If all else fails, you can completely reset the Outlook toolbars by removing the file \Documents and Settings\{username}\Application Data\Microsoft\Outlook\outcmd.dat Although this is undocumented by Microsoft, we have never heard reports of problems. If you are paranoid, simply rename this file so that you have a copy. Addin loads with an error message In this case, when you start Outlook you receive a message indicating that SpamBayes could not be initialized. This means that SpamBayes has loaded, but struck an error during initialization. If the information in the error message does not indicate the nature of the error, please report a bug (making sure you attach the log file). Addin doesn't load If you start Outlook but there was no error message, the SpamBayes toolbar items do not work and new messages have no spam score or filtering applied, then the plugin has probably become disabled. * Check the log file. If a log file for this session exists, then see if it contains an error. If not, check the date and time of the log - it is probably a log from the last time it did work, so is no help to us. If a log does exist, please report a bug. * Check that Outlook shows the addin as enabled. If you are running from source code, the addin will not appear in the steps below. Please re-register the addin, as per the README.txt file. 1. Start Outlook, and select Options from the Tools menu to display the main Options dialog. 2. Select the tab labeled Other, then click on the Advanced button. 3. Click on the COM Add-Ins button. 4. If the SpamBayes addin is not listed, then SpamBayes should be reinstalled (Note that running regsvr32.exe outlook_addin.dll or bin\outlook_addin_register.exe from the SpamBayes directory may also solve this problem). 5. If the SpamBayes addin is listed but not checked, then simply check it and close the dialog. 6. If you are running Outlook XP/2002/2003, you may find that if you go back to the dialog, the addin will still be unselected. In this case, perform the following: 1. Select About Microsoft Outlook from the Help menu. 2. Click the Disabled Items button. 3. Select SpamBayes. 4. Click Enable. 5. Restart Outlook. If none of that works, please report a bug. Messages fail to filter This is when messages arrive, but have no spam field value. Note that this is different from a message having an incorrect or unexpected spam value. This is for messages that have a completely blank spam score. To resolve this: * Check that filtering is enabled. Select the SpamBayes Manager, then ensure the button Enable Filtering is checked. If you are unable to select this button due to insufficient training information, please review the initial configuration documentation for information on training. * If only the occasional message fails to filter, then it is likely that the message is in a format we don't understand. There is almost certainly an error listed in the log file. Please report a bug, attaching both the log file and the message that caused the error. * If all messages fail to filter, we have a more serious problem but again, please report a bug, attaching the log file. Messages have incorrect or unexpected spam values This is when filtering appears to work OK, except that the spam values are wrong. To resolve this: * If the messages are all scoring as "unsure", with a score of 0.5, then you may have lost your training database. From the SpamBayes Manager dropdown, check how many spam and good messages have been loaded by the system. If this number is very low (like zero!) then you probably need to perform a full re-train of your database. * If the messages have apparently random, but unexpected scores, then there are two possibilities; either SpamBayes is simply behaving what appears to be strangely, but really is correctly, or that some of the spam payload is invisible to SpamBayes. In both cases, perform the following: * Ensure the message is selected in the Outlook preview pane, and from the SpamBayes Manager dropdown, select Show Spam clues for current message. This should open a new mail message with the clues. * Part of the clues shows the body of the spam message. If this message correctly shows the spam text, then it is likely SpamBayes is behaving correctly. In this case, you may wish to mail the clues to the SpamBayes mailing list for help in decoding the clues, but it is likely that SpamBayes is behaving correctly given your current training data. * If it appears that part of the spam payload is missing, then you have probably stumbled across a bug - please mail the clues to the mailing list. Resetting SpamBayes configuration In some cases, it may become necessary to reset your SpamBayes configuration, especially if your configuration becomes invalid. SpamBayes attempts to detect this situation, but doesn't always get it right. This section details where critical configuration files are stored - more detailed information is also available. SpamBayes stores all configuration data in your data directory. The configuration information is stored in a file called [profile name].ini, where profile name is the name of your Microsoft Outlook profile. The default profile name is usually Outlook or Microsoft Outlook Internet Settings, but Outlook can be configured to use any number of profiles, with any name. Note that, in this directory, you may also find a file named default_bayes_customize.ini - this file is not used to configure the Outlook side of SpamBayes - look for any other .ini files in that directory. If you delete the configuration file, SpamBayes will be completely reset. Note you will not lose your training data, only your configuration information. The next time you start Outlook, the SpamBayes configuration wizard should appear, guiding you through the configuration process Your training data is also stored in this directory, but in files with a .db extension. If you ever want to delete your training information, remove the two .db files in this directory. You may like to consider backing up this directory. SpamBayes is not available for all users on the machine. When SpamBayes is installed, by default it is available only for the user who installed it. This is to allow SpamBayes to appear in Microsoft Outlook's COM-Addin list, and therefore able to be activated and de-activated by the user inside Outlook. It is possible to register the addin so it is available to all users on a particular machine, which can be useful in enterprise arrangements where users have 'roaming profiles'. To register SpamBayes in this way, you must log on as a user with permissions to modify the system registry, then execute the command (with the correct path substituted): "c:\Program Files\SpamBayes\bin\outlook_addin_register.exe" hkey_local_machine Note that the double-quotes in the above command are significant (and should be typed). Because "Program Files" has a space in it, you must surround the entire command name with quotes. Otherwise, you'll get an error something like: 'c:\Program' is not recognized as an internal or external command, operable program or batch file. If you check the installation log after performing such an install, you should see the following messages: Registered: SpamBayes.OutlookAddin Registration complete. Registration (in HKEY_LOCAL_MACHINE) complete. Note the last line, which does not exist when registration is performed only for the current user. Once you have performed this registration, the Addin will be available for all users - but as noted above, it will no longer appear in Outlook's COM-Addin list. All other problems If you are simply unsure about what SpamBayes is doing, please send a mail to the SpamBayes mailing list with as much information as possible. If you are fairly sure you have struck a bug, then please report it. Please do not mail any of the contributors directly. Process Descriptions This explains some of the processes above in more detail. Determine your installation type. If you are running from Python source code, and installed Python, plus SpamBayes as separate components, then you are running the source code version. If you downloaded an installer .exe file, then you are running the binary version. Check the log file Determine your installation type. If you are running the source code version, then please see README.txt in the Outlook2000 directory. If you are running the binary version, the simplest way to get hold of the most recent log is to: 1. Open the SpamBayes Manager dialog (from the SpamBayes toolbar). 2. Click the Advanced tab. 3. Click the Diagnostics button. 4. Click the View log button. To find the log manually, you'll need to find your Windows temp directory, into which the SpamBayes addin writes the log. This directory is generally \WINDOWS\TEMP for Windows 95, 98 and ME, or \Documents and Settings\{username}\Local Settings\Temp for Windows 2000/XP. Note that by default, in Windows 2000 and XP, Windows Explorer will not show the Local Settings directory. You can convince Windows Explorer to show this directory (and therefore allow you to see the Temp directory under it) by doing either: * Select the folder \Documents and Settings\{username}. This directory should be reflected in the Address Bar. * In the Address Bar, simply type, at the end, \Local Settings (thereby giving the full path name), and press Enter. Windows Explorer will then show this folder, and you can open the Temp folder, which is in it. or * Select Folder Options from the Tools menu. * Select the View tab. * In the list, select Show hidden files and folders. * Select OK. * The temp folder will now be visible, and you can then open it. You may like to then reset this option back to the default value. The log file for the most recent execution of Outlook is named spambayes1.log, the second most recent is named spambayes2.log, and so on for the four previous runs. You can view this file with Notepad. Usually, you will simply see messages which indicate that SpamBayes is doing its job; however in some cases there will be errors in this file. If there are errors, please report a bug. If the log file is very large This probably means that SpamBayes failed to process a large number of (or a few, large) emails. In that case, please perform the following steps: * Ensure all messages in your watch folders are marked as read. * Restart Outlook (use Exit and Sign off if it is in your File menu) * Send yourself a test message, and wait for it to arrive. * Exit Outlook. You should have a new log file containing the error when classifying the test message. If no error occurs processing the test message, the previous large log file will still exist (see above). Either edit the file using a text editor to extract just the error information, or zip it up. If you don't know what that means, please send a mail. Locating your Data Directory SpamBayes stores all configuration and database information in a single directory. By default, this directory is located under the user's Application Data directory. You can locate this directory by using the Show Data Folder button on the Advanced tab of the main SpamBayes Manager dialog. If you need to locate it by hand, on Windows NT/2000/XP, it will probably be C:\Documents and Settings\{username}\Application Data\Spambayes, or on other versions of Windows it will probably be C:\Windows\Application Data\Spambayes.Note that the Application Data folder may be hidden, so Windows Explorer may not show it by default, but you can enter the path into the Address Bar and Explorer will open it. Note that by modifying the configuration files, you can tell SpamBayes to store this data in any directory, so it is possible your data is being stored elsewhere - contact your network administrator if this appears to be the case. Report a bug All SpamBayes bugs are maintained in on a page at sourceforge. Please have a check of the bugs already reported to see if your bug has already been reported. If not, open a new bug, making sure to set the Category to Outlook. Please ensure you attach the log file to the bug. If you are unsure about the bug, or need any assistance, please send a mail. Send a mail If all else fails, you may want to send someone a mail. Please make sure you have read this document thoroughly before doing do. Your mail should be sent to the SpamBayes mailing list (spambayes at python.org). Please do not mail any of the contributors directly! (see "good karma" below). Please ensure this mail contains: * the version of Windows you are using, * the version of SpamBayes, * any log files. If you also mention that you read this trouble-shooting guide and are still stuck, then you will be more likely to get answered! (And if you can subscribe to this mailing list and help answer other questions, and good karma will come your way!) From green at roffeandgreen.com Sat Jan 29 01:23:51 2011 From: green at roffeandgreen.com (Leslie Green) Date: Fri, 28 Jan 2011 19:23:51 -0500 Subject: [Spambayes] Help! In-Reply-To: <19779.22513.134823.333737@montanaro.dyndns.org> Message-ID: <401484235B994012B7D87DBCD3CB3B6A@newdell> Thanks, Skip. I got it working again. -----Original Message----- From: skip at pobox.com [mailto:skip at pobox.com] Sent: Friday, January 28, 2011 6:58 PM To: Leslie Green Cc: spambayes at python.org Subject: Re: [Spambayes] Help! Leslie> I installed spambayes this morning and it was working Leslie> beautifully until this afternoon when it has totally locked Leslie> outlook. Won't let it receive any emails, move spam already Leslie> received to the spam folder, delete any emails etc. Have Leslie> rebooted several times but no luck. And can't remove it Leslie> apparently. I'm not able to help you much (I don't use Windows), but some people here probably can if you include some details about your SpamBayes installation: Windows version Outlook version 32-bit or 64-bit? SpamBayes version Do you have logs you can post? Check the troubleshooting guide to see how to find your logs. At the moment the SourceForge site is not 100% available, including our usual link to the troubleshooting guide, so I've attached a plain text version of it to this message. (The HTML version might not display well without its usual supporting cast of CSS files.) -- Skip Montanaro - skip at pobox.com - http://www.smontanaro.net/ ----- No virus found in this message. Checked by AVG - www.avg.com Version: 10.0.1204 / Virus Database: 1435/3408 - Release Date: 01/28/11 From orton2 at mail.ru Sun Jan 30 13:53:59 2011 From: orton2 at mail.ru (orton2 rany) Date: Sun, 30 Jan 2011 15:53:59 +0300 Subject: [Spambayes] help me! Message-ID: i want anti spam help me -------------- next part -------------- An HTML attachment was scrubbed... URL: From copenat at hotmail.com Mon Jan 31 07:13:04 2011 From: copenat at hotmail.com (Nathan Cope) Date: Mon, 31 Jan 2011 06:13:04 +0000 Subject: [Spambayes] unable to download Message-ID: Hi there folks I have been using Spambayes for a few years and think it is brilliant. Sadly I had to blow up my PC and reinstall everything last week, but cannot seem to download Spambayes (using with Outlook 97) - it just tells me that it cannot connect to the download link. Not sure what the problem is? I am currently in India so wondering perhaps whether this is the problem as I had installed it when living in the UK before?? Any thoughts? Thanks Sue -------------- next part -------------- An HTML attachment was scrubbed... URL: From skip at pobox.com Mon Jan 31 13:06:14 2011 From: skip at pobox.com (skip at pobox.com) Date: Mon, 31 Jan 2011 06:06:14 -0600 Subject: [Spambayes] unable to download In-Reply-To: References: Message-ID: <19782.42422.628991.988758@montanaro.dyndns.org> Sue> I have been using Spambayes for a few years and think it is Sue> brilliant. Sadly I had to blow up my PC and reinstall everything Sue> last week, but cannot seem to download Spambayes (using with Sue> Outlook 97) - it just tells me that it cannot connect to the Sue> download link. Not sure what the problem is? I am currently in Sue> India so wondering perhaps whether this is the problem as I had Sue> installed it when living in the UK before?? Sue, I just downloaded the Outlook plugin with no problem. I know that SourceForget, who hosts SpamBayes, has had major problems in the past couple weeks (they had a breakin I believe). On the download page there is a link to select a different mirror site than the default: https://sourceforge.net/settings/mirror_choices?projectname=spambayes&filename=spambayes/1.1a6/spambayes-1.1a6.exe You might try that and select a topologically closer mirror. I see there are Australian and Korean mirrors. Perhaps one of those will work better. If all else fails I can put a copy on my personal website. -- Skip Montanaro - skip at pobox.com - http://www.smontanaro.net/