[Spambayes] All our stored emails have disappeared

[Jesse Pelton]

SpamBayes does not hide or delete messages, and the closest thing to a
quarantine it has is moving messages into your possible spam and certain
spam folders. I'm afraid something else moved or removed those messages.
Have you looked in the Deleted Items folder?
 
If SpamBayes is installed correctly, training is simple. First, select
an incorrectly classified message (possible spam, spam that is in the
ham folder, or ham in the spam folder). Then either drag it to the
correct folder or click the appropriate SpamBayes button ("Recover from
Spam" or "Delete as Spam" in 1.0.4, if I recall correctly).

________________________________

From: spambayes-bounces at python.org [mailto:spambayes-bounces at python.org]
On Behalf Of Rod & Yvonne Bercov
Sent: Tuesday, December 12, 2006 9:24 AM
To: spambayes at python.org
Subject: [Spambayes] All our stored emails have disappeared
Importance: High



I hope you can provide directions to recover all of our stored emails.  

 

We have had a new computer for only two weeks approx. The installer
transferred a large quantity of our stored "Inbox" emails from our old
computer. We are using SpamBayes Outlook Addin Binary Version 1.0.4
(March 2005).  This causes all of our incoming emails to be placed in
the "Junk Suspects" folder in the first instance. We have not yet
figured out how to "train" the computer to recognise spam and therefore
we have not yet transferred any emails out of "Junk Suspects" into
"Inbox". Yesterday (Monday 11/12/06), all of our stored emails simply
disappeared out of "Junk Suspects".  We have made enquiries through the
"help" function by inserting "quarantined emails" and "hidden emails" as
our enquiry. However this was unsuccessful.

 

We look forward to receiving you reply as soon as possible, with
effective directions leading to the recovery of our stored incoming
emails.

 

Rod and Yvonne Bercov

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