[Spambayes] problem with toolbar buttons

[Jesse Pelton]

Well, it was worth a try. I have this particular issue on the brain. I
don't have any other ideas, though; maybe someone else on the list will.
 
You can check whether drag-and-drop incremental training is enabled by
clicking SpamBayes>SpamNayes Manager... and selecting the Training tab
on the dialog that comes up. See also 
http://spambayes.sourceforge.net/faq.html#how-do-i-train-spambayes-outlo
ok-plugin.


________________________________

	From: Mike C. Petrillo [mailto:mikecpetrillo.webc at verizon.net] 
	Sent: Wednesday, July 13, 2005 10:59 AM
	To: Jesse Pelton
	Subject: RE: [Spambayes] problem with toolbar buttons
	Importance: High
	
	

	Thank you for getting back to me so quickly!!!

	 

	I did what you said and when I click the "Delete as Spam" button
on the toolbar, I go to a different folder and then go back to my inbox
but the email is still there.  

	Any thoughts?

	 

	Ps...as it is right now, I resort to manually dragging the email
to the Junk Email shortcut folder and that seems to move it out of my
inbox.  Don't know if it is logging the email as junk email for future
use.

	 

	 

	Michael C. Petrillo

	Administrative Assistant

	West Essex Baptist Church

	222 Laurel Ave., Livingston, NJ, 07039

	973.992.2828 x-10

	mikecpetrillo.webc at verizon.net

	 

	-----Original Message-----
	From: Jesse Pelton [mailto:jsp at PKC.com] 
	Sent: Wednesday, July 13, 2005 10:21 AM
	To: mikecpetrillo.webc at verizon.net; spambayes at python.org
	Subject: RE: [Spambayes] problem with toolbar buttons

	 

	Are you sure that the toolbar buttons are not working? Under
some (indeterminate) circumstances, Outlook fails to redisplay the
folder contents when the buttons are used. You can determine whether
this is happening in your case by selecting a different folder after
clicking one of the SpamBayes buttons. For instance, if you use "Delete
As Spam," you'll find the message you just operated on in your spam
folder if this is the issue. (Unfortunately, no one knows why this
happens. I started seeing this behavior after I installed Service Pack 2
for Windows XP a couple of weeks ago. I find I can live with it knowing
what the behavior is.)

		 

		
________________________________


		From: spambayes-bounces at python.org
[mailto:spambayes-bounces at python.org] On Behalf Of Mike C. Petrillo
		Sent: Wednesday, July 13, 2005 9:55 AM
		To: spambayes at python.org
		Subject: [Spambayes] problem with toolbar buttons
		Importance: High

		Hello.  

		I am using SpamBayes on my Outlook 2002.  The toolbar
buttons do not seem to work most of the time.  It seems SpamBayes is
filtering spam from ham but I need to drag the email to the "Junk
Suspects" or "Junk Email" shortcut folder on my outlook bar instead of
just clicking the "delete as Spam" or "recover from Spam" like I did in
the past.  

		 

		I reviewed the troubleshooting documentation followed
all the steps to check if Outlook is recognizing SpamBayes and it does.
I also deleted the toolbar and re-opened Outlook and the SpamBayes
toolbar came back but it did not fix it.  I attempted to completely
reset the Outlook toolbar but I stopped because I could not find the
file Application Data\Microsoft\Outlook\outcmd.dat  under my documents
and settings.  

		 

		I also removed SpamBayes entirely from the computer and
downloaded a fresh one and re-installed it.  That did not seem to work
either.

		 

		Any suggestions?

		 

		Michael C. Petrillo

		Administrative Assistant

		West Essex Baptist Church

		222 Laurel Ave., Livingston, NJ, 07039

		973.992.2828 x-10

		mikecpetrillo.webc at verizon.net

		 

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