[Spambayes] Spambayes not automatically filtering in Outlook 2000

[Gwyn Carwardine]

Yes, spambayes is enabled. Background filtering has been turned both on and
off doesn't seem to make a difference.. in fact I can't see what that would
do as it takes so long to kick in, meanwhile my rules would have moved the
message out of the inbox into the appropriate sub folder. Perhaps I
misunderstand.

Logfile attached.

Thanks, Gwyn


-----Original Message-----
From: Tony Meyer [mailto:tameyer at ihug.co.nz]
Sent: 22 April 2004 01:46
To: gwyn at carwardine.net; spambayes at python.org
Subject: RE: [Spambayes] Spambayes not automatically filtering in
Outlook 2000


> Hi, I'm a long time Spambayes user but recently rebuilt my
> machine. Now Spambayes does not run automatically. Everything
> suggests that it should be doing so but it isn't - I have to
> run the filter manually.

In the Manager dialog (from the SpamBayes menu) is the "Enable SpamBayes"
box ticked?  If it's not then tick it.  If it's greyed out, then there
should be an explanation of why in the status box above it.

If nothing works (even the SpamBayes menu) then Outlook has probably
disabled SpamBayes (this tends to happen particularly when you update
Outlook); this is relevant for Outlook 2002/XP and above (OL2K doesn't
appear to have this 'feature').  From the Outlook Help menu, choose "About
Microsoft Outlook" and click "Disabled Items".  Check to see if SpamBayes is
there (and if it is, enable it again).

Otherwise, your log file would really help (us) here.  The troubleshooting
guide explains where to find that.  A copy of the troubleshooting guide can
be reached from the SpamBayes Help menu (if it works); I think a copy is
also installed in the Start menu (could be wrong), and one is certainly in
the folder you installed SpamBayes into. If all else fails, there's one
online: <http://spambayes.org/docs.html>

Find the log and attach it to a message to the list, and we'll look into it.

=Tony Meyer

---
Please always include the list (spambayes at python.org) in your replies
(reply-all), and please don't send me personal mail about SpamBayes. This
way, you get everyone's help, and avoid a lack of replies when I'm busy.

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