[Spambayes] Outlook Express tray icon disappeared

[Sean Pollock]

I looked for the SpamBayesServer1.log to no avail. (If someone could point
me in the right direction, I'd be much obliged.) Then I saw the announcement
of the new release, so I installed that for Outlook and Outlook Express (I
need to use both to keep two accounts separate), hoping it would be the
magic bullet.  Unfortunately, the tray icon was still red and still
disappeared when I moused over it.  So I looked at the files in the
Application Data folder, and in the bayescustomize.ini, I noticed that
persistent_use_database was set to pickle, which I had selected when I was
playing around with settings right before spambayes stopped functioning.  I
changed it back to dbm in the .ini file, and now it works again.  Though not
very scientific in nature, I perhaps discovered that if one changes the
persistent_use_database to pickle, then stops spambayes, it screws up the
program and makes the icon dodgy.  Anyway, I'm back on track and off pickles
for awhile.

-sean

 

-----Original Message-----
From: Mark Hammond [mailto:mhammond at skippinet.com.au] 
Sent: Monday, April 12, 2004 10:10 PM
To: sean at elpnet.org; spambayes at python.org
Subject: RE: [Spambayes] Outlook Express tray icon disappeared

 

We need a "troubleshooting guide" for this product too!

 

Try and locate your Windows temp directory, and in that directory, you
should find a file "SpamBayesServer1.log".  Mail this file (to the list, not
me!) and we may be able to locate the issue.  If you don't know how to
locate your temp directory or that file, mail back about that too :)

 

Mark.

-----Original Message-----
From: spambayes-bounces at python.org [mailto:spambayes-bounces at python.org]On
Behalf Of Sean Pollock
Sent: Tuesday, 13 April 2004 8:12 AM
To: spambayes at python.org
Subject: [Spambayes] Outlook Express tray icon disappeared

Hello, I searched for this problem in the FAQ and in some other places on
your site, but can't seem to find mention.  I'm running WinXP with spambayes
0.9 on Outlook (used to be running great!) and also spambayes 1.0a9 setup
for Outlook Express.  I was getting an error yesterday and this morning in
Outlook Express saying, "Your server has unexpectedly terminated the
connection. Possible causes for this include server problems, network
problems, or a long period of inactivity. Account: 'info account', Server:
'127.0.0.1', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number:
0x800CCC0F."  In trying to figure out the problem, I stopped the SpamBayes
service through the tray icon, and now I can't get it to work.  I tried
uninstalling and reinstalling to no avail.  When I start the tray icon, it
shows up with the red mark (stopped), but as soon as I move the cursor over
it to start it, it disappears.  And now I can't access the Outlook plugin
SpamBayes control menu.  Any ideas?

-sean

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