[Spambayes] Spambayes problem: it stopped working - com ad in isdisabled? wo n't let me re-enable...

[Dickinson, Matthew]

Awesome that worked!
 
Thanks heaps :-)
 

-----Original Message-----
From: Mark Hammond [mailto:mhammond at skippinet.com.au] 
Sent: Thursday, 29 May 2003 4:54 PM
To: 'Dickinson, Matthew'
Subject: RE: [Spambayes] Spambayes problem: it stopped working - com ad in
isdisabled? wo n't let me re-enable...


A quick google found the following for Outlook 2002:
 
 Outlook 2002 has probably disabled Outclass. Just do the following to get
it back: Start Outlook, go to Help, About Microsoft Outlook. Click the
Disabled Items button. Select SpamBayes. Click Enable. Restart Outlook 2002.
 
Please let me know if that works or not (or even makes sense :)
 
Mark.
 
 

-----Original Message-----
From: Dickinson, Matthew [mailto:matthewd at cisco.com]
Sent: Thursday, 29 May 2003 4:08 PM
To: Mark Hammond
Subject: RE: [Spambayes] Spambayes problem: it stopped working - com ad in
isdisabled? wo n't let me re-enable...


I've got a feeling it's a setting in Outlook that was changed when it was
having problems loading... do you know of any "disable all ad-ins" area
anywhere in outlook, or something else that would have that effect?

-----Original Message-----
From: Mark Hammond [mailto:mhammond at skippinet.com.au] 
Sent: Thursday, 29 May 2003 3:58 PM
To: 'Dickinson, Matthew'
Subject: RE: [Spambayes] Spambayes problem: it stopped working - com ad in
isdisabled? wo n't let me re-enable...


I am afraid I have no idea.  My only suggestion is to run the source code
version - info is available on the main spambayes pages about that.
 
Mark.

-----Original Message-----
From: Dickinson, Matthew [mailto:matthewd at cisco.com]
Sent: Thursday, 29 May 2003 3:49 PM
To: Mark Hammond
Subject: RE: [Spambayes] Spambayes problem: it stopped working - com ad in
isdisabled? wo n't let me re-enable...


Hi, thanks for responding so quickly!
 
My temp folder is there... I tried deleting all the Spambayes log files...
 
Then I re registered the dll...
This is what was in the new log file:
 
Registered: SpamBayes.OutlookAddin 
 
I started up outlook, still no spambayes... same problem as before... I've
attached a screen shot so you can see whats happening... when I check that
box and hit ok, it goes back to outlook... when I go back in it's unchecked!
 
Any other ideas?
 
Matt
-----Original Message-----
From: Mark Hammond [mailto:mhammond at skippinet.com.au
<mailto:mhammond at skippinet.com.au> ]
Sent: Thursday, 29 May 2003 2:33 PM
To: 'Dickinson, Matthew'; spambayes at python.org
Subject: RE: [Spambayes] Spambayes problem: it stopped working - com ad in
isdisabled? wo n't let me re-enable...


Unfortunately, I have no idea what could cause this.  Certainly,
re-installing the addin should work, and it should at least generate a log
with the failure reason in this case.

You could try running "regsvr32 SpamBayesAddin.dll" (or whatever it was I
named that DLL ;) - hopefully you will get a "success" message.  Then try
re-starting Outlook and check for a log.

About the only thing I can think of is that SpamBayes is failing when
*creating* the log file - hence we see no errors.  The only way I can see
that happening is if your Windows temp directory doesn't exist - and I
imagine much more than SpamBayes would get upset in that situation.  Another
option would be that the log files are somehow read-only - can you try
deleting all old log files first?

Mark.

> -----Original Message-----
> From: spambayes-bounces at python.org
> [mailto:spambayes-bounces at python.org <mailto:spambayes-bounces at python.org>
]On Behalf Of Dickinson, Matthew
> Sent: Thursday, 29 May 2003 2:16 PM
> To: spambayes at python.org
> Subject: [Spambayes] Spambayes problem: it stopped working - com ad in
> isdisabled? wo n't let me re-enable...
>
>
> Hi,
>
> Spambayes was working perfectly for me - it's the best spam filterer
> that I've ever used!
>
> So I've been very inundated with spam over the past week because it
> hasn't been working...
>
> I'm running the binary version.
>
> About a week ago Outlook pretty much hung and was hanging the whole
> PC, eventually it reported that an error had occured with an Add In
> (I'm assuming Spambayes as I have no other adins) and that it
> would disable it...
> so that it could start Outlook (it kept on crashing each time
> I tried to
> start it until I did this)... So once Outlook was back up I
> went into the
> com add in section and saw that it was there (just without
> the checkbox) so
> I checked the box hit ok etc... but no icon's appeared on the
> menu and my
> spam wasn't being filtered (ie it wasn't running)... so I
> went back to the
> com ad in area and noticed that it was unchecked again... I
> tried checking
> it again etc... and basically its as if it won't stay enabled...
> So I tried uninstalling it, then reinstalling it - same problem.
>
> I even tried upgrading to Outlook 2002, then installing it - same
> problem
>
> There is no log file generated from the session (the last log file
> says that Spambayes was registered successfully)
>
> Any ideas on how I can get it working?
>
> Thanks
>
> Matt
> _______________________________________________
> Spambayes mailing list
> Spambayes at python.org http://mail.python.org/mailman/listinfo/spambayes
<http://mail.python.org/mailman/listinfo/spambayes> 
>