From ianjames48 at gmail.com Thu Dec 31 13:17:54 2015 From: ianjames48 at gmail.com (Ian James) Date: Thu, 31 Dec 2015 18:17:54 -0000 Subject: [spambayes-dev] Spambayes loses all spam when running on one Windows 10 system Message-ID: <000001d143f7$91e67e00$b5b37a00$@co.uk> Hi I'm a long-time fan and user of SpamBayes - it's in use on all 3 of the systems in my home, as an Outlook add-on (one XP Pro desktop, a Win 10 desktop and a Win 10 laptop). Works fine on the first 2, but on the laptop, when it removes spam (either automatically or when I select an email and click on "Spam") from the designated folders, it simply disappears. I have checked the FAQ, particularly 3.9 How can I configure SpamBayes to delete spam rather than moving it? Which says "Sorry, but you can't" (which tells me that this is not a configurable option); and 3.12 Some of my mail is going missing! Which says "The plug-in can not delete your mail". Well, I can assure you (and I'm a former systems software programmer myself) that it can! It is nowhere to be found in any folder in Outlook (searching manually or using Advanced search) and there are no Filters in use. Incidentally, it worked OK on the laptop originally (under Windows 8.1) - the problem has only occurred since I upgraded to Win 10. I have uninstalled and reinstalled SB a couple of times - but the problem remains. Oddly, it does not happen on the desktop, which was also upgraded to Win 10 (from Win 7) - and the Outlook and Spambayes setups are (apparently) the same on both systems. If there's any tests, investigations etc. I can run that may help you to discover the reason for this problem, please do let me know. Regards, Ian. Ian G G James CITP, MCIPS, MBCS Chartered Information Technology Practitioner Management, Commercial & Information Systems Consultancy Charingworth, Leas Green, Chislehurst, Kent, BR7 6HD tel: +44 (0)20 8300 7584 mobile: +44 (0)7702 281092 skype: ianggjames email : ian at ijames.co.uk linkedin : http://uk.linkedin.com/in/ianggjames -------------- next part -------------- An HTML attachment was scrubbed... URL: