[spambayes-dev] [ spambayes-Bugs-763966 ] Cannot Activate Com Add-In

[SourceForge.net]

Bugs item #763966, was opened at 2003-07-01 10:06
Message generated for change (Comment added) made by emattie
You can respond by visiting: 
https://sourceforge.net/tracker/?func=detail&atid=498103&aid=763966&group_id=61702

Category: Outlook
Group: None
Status: Closed
Resolution: Postponed
Priority: 5
Submitted By: Dick Adams (adams_rc)
Assigned to: Mark Hammond (mhammond)
Summary: Cannot Activate Com Add-In

Initial Comment:
Spam program installs correctly per log file but the Add-
In is not activated (not checked in Com Add-Ins).  
Checking it fails (exiting and re-entering the feature 
shows that the check mark had been removed).

I have uninstalled the program and reinstalled it; 
uninstalled the program, manually removed references to 
it in the registry, manually removed the database and 
reinstalled it; uninstalled Outlook and reinstalled it and 
reinstalled the program.  All to no avail.

This is an XP Professional Service Pack 1, running 
Outlook 2002 SP2.  It is one of 15 stations using the 
program and the only one exhibiting the problem.

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Comment By: Edward Mattie (emattie)
Date: 2003-07-03 13:26

Message:
Logged In: YES 
user_id=815368

I understand completely.  Having the same issue.  I did 
everything that you did except reinstall Outlook.  I'm using 
Windows 2000 SP2 (need to upgrade that) and Office XP.  I 
received the following error right before I lost my toolbar 
buttons for SpamBayes:

Microsoft Outlook

Outlook experiences a serious error the last time the add-
in 'spambayes.outlookaddin' was opened.  Would you like to 
disable this add-in?

To reenable this add-in, click About Microsoft Outlook on the 
Help Menu, and then click Disabled Items.

Now for the good part...following their advice actually 
worked!  Once I enabled the add-in I went back into 
advanced options and the add-in was already checked.  I 
exited and entered Outlook and viola!

All this worked even after I uninstalled and reinstalled 
SpamBayes.


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Comment By: Mark Hammond (mhammond)
Date: 2003-07-01 18:29

Message:
Logged In: YES 
user_id=14198

Please see the troubleshooting guide -
http://cvs.sourceforge.net/cgi-bin/viewcvs.cgi/*checkout*/spambayes/spambayes/Outlook2000/docs/troubleshooting.html#Addin_doesnt_load
- and see the bit about Outlook 2002.  We have no idea what
causes this in the first place though :(

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You can respond by visiting: 
https://sourceforge.net/tracker/?func=detail&atid=498103&aid=763966&group_id=61702