[spambayes-bugs] [ spambayes-Support Requests-2015050 ] Delete as Spam button not working

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Support Requests item #2015050, was opened at 2008-07-10 09:17
Message generated for change (Comment added) made by lucckyone
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Category: None
Group: None
Status: Open
Priority: 5
Private: No
Submitted By: Ntl (lucckyone)
Assigned to: Nobody/Anonymous (nobody)
Summary: Delete as Spam button not working

Initial Comment:

The Delete as SPAM button is not working.
I have deleted the SpamBayes toolbar via Customize.
I have deleted the file outcmd.dat to reset Outlook toolbar configuration.
I have reconfigured the training wizard.
I have also uninstalled and reinstalled SpamBayes (I am currently using version 1.0.4).

Nothing works. The Delete as Spam button is clickable but does not delete the email.

Upon looking at the log, I noticed several pythoncom error: Python error invoking COM method.' error messages.

File "win32com\server\policy.pyc", line 283, in _Invoke_
  File "win32com\server\policy.pyc", line 288, in _invoke_
  File "win32com\server\policy.pyc", line 581, in _invokeex_
  File "addin.pyc", line 637, in OnClick
  File "addin.pyc", line 161, in TrainAsSpam
  File "train.pyc", line 52, in train_message
  File "spambayes\classifier.pyc", line 273, in learn
  File "spambayes\classifier.pyc", line 384, in _add_msg
  File "spambayes\storage.pyc", line 304, in _wordinfoset
  File "shelve.pyc", line 130, in __setitem__
  File "bsddb\__init__.pyc", line 120, in __setitem__
bsddb._db.DBRunRecoveryError: (-30982, 'DB_RUNRECOVERY: Fatal error, run database recovery -- fatal region error detected; run recovery')

How can I get the Delete as Spam button working correctly again? (occasionally it may delete ONE email when clicked but then never works again).
Thanks!



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>Comment By: Ntl (lucckyone)
Date: 2008-07-16 07:56

Message:
Logged In: YES 
user_id=2142761
Originator: YES

I deleted the 2 training databases the other day and it worked!
Thank you all for your help.

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Comment By: Mark Hammond (mhammond)
Date: 2008-07-15 19:59

Message:
Logged In: YES 
user_id=14198
Originator: NO

Do you have the exact same errors in your log?  If so, try deleting the
files default_bayes_database.db and default_message_database.db from your
"c:\Documents and Settings\{username}\Application Data\SpamBayes" - see the
spambayes FAQ for details about exposing hidden folders if you have trouble
finding that directory.

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Comment By: Ntl (lucckyone)
Date: 2008-07-14 06:52

Message:
Logged In: YES 
user_id=2142761
Originator: YES

The Delete as Spam button is STILL not working. I tried to rebuild the
database as indicated, waited a day just to be sure and nothing. It still
doesn't work.
Please help!
Thanks!

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Comment By: Mark Hammond (mhammond)
Date: 2008-07-10 11:24

Message:
Logged In: YES 
user_id=14198
Originator: NO

Please select the SpamBayes manager, then re-train spambayes via the
"Training" tab - but ensure you select "Rebuild Entire Database" -
Spambayes should them again work correctly.

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You can respond by visiting: 
https://sourceforge.net/tracker/?func=detail&atid=498104&aid=2015050&group_id=61702