[spambayes-bugs] [ spambayes-Support Requests-1398946 ] SpamBayes crashes Outlook after recent installs

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Support Requests item #1398946, was opened at 2006-01-06 18:42
Message generated for change (Comment added) made by happygene
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Category: None
Group: None
Status: Open
Priority: 5
Submitted By: Heather (pure-energy)
Assigned to: Nobody/Anonymous (nobody)
Summary: SpamBayes crashes Outlook after recent installs

Initial Comment:
Hi,

I’ve been a happy user of SpamBayes for a couple of 
years now, but started to have a major error last 
night.

My current configuration:
XP Pro 
Acer TravelMate 8100 (notebook) 
Outlook 2003 
SpamBayes 1.0.4 
 

System changes since SpamBayes was last operational:
Installed Adobe Creative Suite Premium (Photoshop; 
Illustrator; GoLive; Acrobat Pro; ImageReady; 
InDesign; VersionCue) 
Installed MSN Messenger 
Installed Google Talk 
(all last night) 
 

Issue:
Before the installs, I closed Outlook 
When I restarted after the last install and tried to 
opened Outlook, I got an error message that left me 
with the option of restarting Outlook with or without 
disabling SpamBayes 
The only way I could open Outlook successfully was to 
disable SpamBayes 
 

Solutions Tried:
Rebooting 
Uninstalling SpamBayes and reinstalling it (re-
enabling it in Outlook) 
Installing the newer version of SpamBayes 

No solutions I’ve tried have worked. I still get the 
same issue described above. I’d love your help, 
because I already REALLY miss SpamBayes. –Heather 


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Comment By: HappyGene (happygene)
Date: 2006-03-18 07:34

Message:
Logged In: YES 
user_id=1479534

I have the same error on a _virgin_ xp-pro-sp2/ms-ofc-2k3-
sp2/no-DEP install to a secondary partition.  This install 
was from oem cds, not the ms license pak cds.

I've registered the sb dll to no avail.

My system is a Dell PWS 380, P4 w/Phys-Addr_Extns, 2 gb 
ram, SATA II drives, nVidia Quadro dual.

Please help :) <on knees begging>

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You can respond by visiting: 
https://sourceforge.net/tracker/?func=detail&atid=498104&aid=1398946&group_id=61702