[spambayes-bugs] [ spambayes-Bugs-1309057 ] Outlook 2003 + SP2 Crashes with Spambayes enabled

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Bugs item #1309057, was opened at 2005-09-29 20:29
Message generated for change (Comment added) made by fjhaynes
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Category: Outlook
Group: 1.1.x
Status: Open
Resolution: None
Priority: 5
Submitted By: Dave Cattran (dcattran)
Assigned to: Nobody/Anonymous (nobody)
Summary: Outlook 2003 + SP2 Crashes with Spambayes enabled

Initial Comment:
Spambayes was working well on Outlook 2003.  I 
installed the recent SP2 patch, now  Outlook crashes if 
Spambayes is active.  I tried re-installing Spambayes to 
no avail.

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Comment By: Francis J. Haynes (fjhaynes)
Date: 2005-11-13 21:53

Message:
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Adding the Outlook exception to the D.E.P. "always on"
dialog worked ONLY AFTER I removed and re-added SpamBayes in
Outlook's Com Add-Ins dialog box. I had already attempted
excluding Outlook previously, but apparently it only checks
when the add-in is first added, not upon each load of the
application. Now it works, and Outlook is now hanging in the
breeze waiting for any malware that wants to come along via
e-mail and execute data space. Joy. This would be a very
good note to add to any FAQ or Troubleshooting Tips wiki to
help other existing SB users who suddenly find that it no
longer works.

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Comment By: John Lemon (jiraffe)
Date: 2005-11-09 14:53

Message:
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It appears to me that dcattran has found the issue. I
suggest that fjhaynes has not disabled DEP for Outlook by
limiting it to "essential Windows programs and services
only". I suspect that Microsoft considers Office to be an
essential Windows program.

I turned on DEP "for all programs and services except those
I select, and then added Outlook the exception list and
selected it. I am now running SpamBayes without any problems.

SpamBayes 1.0.4
Windows XP Pro SP2
Outlook 2003 SP2

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Comment By: Francis J. Haynes (fjhaynes)
Date: 2005-11-08 23:02

Message:
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Negative, Mr. Data. I just backed off from complete D.E.P.
to Only Essential Windows Programs and Services and the same
failure occurs. In fact, Outlook's COM Add-In dialog won't
even remember that I checked the 'enable' box on SpamBayes
add-in after hitting OK...I immediately re-open the Outlook
COM Add-Ins dialog and the check box is cleared after having
just been checked seconds earlier. I also tried using the
COM Add-Ins 'Remove' button and going through the SpamBayes
installation executable routine and no matter what, that
Add-In checkbox will not stay checked. I gave my standard
account Admin priveleges to do this, so that's not the
issue. I even excluded Outlook from D.E.P. (although this is
the one program most in need of that protection) and that
did not help. I don't think it's Data Execution Prevention
at work here. I honestly think that Outlook Service Pack 2
changed the hooks used by SpamBayes, but don't have enough
knowledge to delve into it. Athlon64 Socket-949 3000+, 1GB
RAM, WinXP Pro Version 2002 SP2; Outlook 2003 with its own
SP2 applied. (See my previous message).

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Comment By: Dave Cattran (dcattran)
Date: 2005-11-08 12:58

Message:
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This seems to be related to the Data Execution Prevention 
feature of Windows.  I'm running on an Intel processor, so 
this is not using the No-execute bit, just the software level 
protection provided by Windows.  If DEP is turned on only for 
essential windows programs and services, SpamBayes and 
Outlook seem to be friendly.  If it is turned on for all 
programs, then the crash results.

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Comment By: John Lemon (jiraffe)
Date: 2005-11-08 12:52

Message:
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Outlook 2003 + SP1 also crashes with SpamBayes 1.0.4. I'm
running Windows XP Pro + SP2.

No log is produced by this crash.

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Comment By: Francis J. Haynes (fjhaynes)
Date: 2005-09-30 17:45

Message:
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It's true. I just genned up a spankin new Athlon64 system
with Windows XP Professional SP2, Outlook 2003
(11.6568.6568) SP2 as part of the Office 2003 suite and it
chokes on SpamBayes 1.0.4 release version that is available
for download here. I had already applied Office SP2 so I
can't say what would happen if that had not been appled, but
it worked on the old system with Outlook 2003 that did not
have SP2 applied to it. Since Office SP2 just came out a few
days ago it looks like MS has done it again.

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