[spambayes-bugs] [ spambayes-Bugs-896498 ] Mailbox browse won't open all folders

[SourceForge.net]

Bugs item #896498, was opened at 2004-02-13 07:34
Message generated for change (Comment added) made by nickdanger
You can respond by visiting: 
https://sourceforge.net/tracker/?func=detail&atid=498103&aid=896498&group_id=61702

Category: Outlook
Group: Outlook 008
Status: Open
Resolution: None
Priority: 5
Submitted By: Tom Haapanen (tomh009)
Assigned to: Mark Hammond (mhammond)
Summary: Mailbox browse won't open all folders

Initial Comment:
When using the SpamBayes Manager 008.1, using the 
browse button to browse folders, whether for filtering or 
training, won't open all the connected mailboxes and 
folders.

The browse window will see all the server mailboxes I am 
connected to, but will not expand most of them (clicking 
on the "+" will not do anything).  Some of them do 
expand however -- including my own, and some others.

Have verified permissions on all the relevant mailboxes --
 and all the mailboxes are browsable in Outlook itself.

Environment:
Outlook 2003
Windows XP SP1
Exchange 5.5


----------------------------------------------------------------------

Comment By: BobT (nickdanger)
Date: 2004-03-16 14:52

Message:
Logged In: YES 
user_id=996607

Just to clarify; I delete the Outlook profile, not the User 
profile. CTRL PANEL -> MAIL (from here a variable path 
depending on the version of Outlook installed.) In my 
environment, I just have to note if and where they have a 
personal folder. Then delete the Outlook profile, recreate, 
point to my exchange server, add in the personal folder, and 
done. Time, about 2 minutes. Maybe I'm missing something, 
but I can't figure out how it would take 1+ hrs.

----------------------------------------------------------------------

Comment By: Tom Haapanen (tomh009)
Date: 2004-03-15 20:23

Message:
Logged In: YES 
user_id=61699

Delete the profile in Outlook?  Would really rather not do that, 
setting it all up again will probably take an hour or two 
(complex configuration).

How do I turn on the log files?

----------------------------------------------------------------------

Comment By: Tony Meyer (anadelonbrin)
Date: 2004-03-15 18:07

Message:
Logged In: YES 
user_id=552329

Could you let us know if nickdanger's suggestion works?  Or,
if it doesn't, or you can't do that, attach your log files
to this tracker?

----------------------------------------------------------------------

Comment By: BobT (nickdanger)
Date: 2004-03-12 12:54

Message:
Logged In: YES 
user_id=996607

My solution, delete the Outlook profile and recreate. Had this 
solve a number of odd problems like this.

----------------------------------------------------------------------

You can respond by visiting: 
https://sourceforge.net/tracker/?func=detail&atid=498103&aid=896498&group_id=61702