[spambayes-bugs] [ spambayes-Support Requests-872233 ] Unable to filter or view spam score

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Support Requests item #872233, was opened at 2004-01-07 01:05
Message generated for change (Comment added) made by overbored
You can respond by visiting: 
https://sourceforge.net/tracker/?func=detail&atid=498104&aid=872233&group_id=61702

Category: None
Group: None
>Status: Open
Priority: 2
Submitted By: OvErboRed (overbored)
Assigned to: Nobody/Anonymous (nobody)
Summary: Unable to filter or view spam score

Initial Comment:
I just installed SpamBayes on Outlook 2003. I followed 
the Wizard and trained it, which seemed to go smoothly. 
However, it's not doing anything with my new incoming 
mail. I also am unable to see the spam scores on any new 
mail. Or maybe it's not even there. All I know is I followed 
the instructions for the "Spam" field exactly, and all I see 
are empty values for that field. What's going on? If it 
helps at all, I think I chose to install SpamBayes to C:
\Program Files\SpamBayes instead of C:\Program 
Files\SpamBayes Outlook Addin, but it ended up in the 
latter directory anyway. Also, I can't find any *.log file in 
the program directory or in the Data Folder. Thanks in 
advance for any hints.

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>Comment By: OvErboRed (overbored)
Date: 2004-01-07 19:59

Message:
Logged In: YES 
user_id=691024

Actually, what I meant by #2 was: is it possible to have 
SpamNet lower its suspicion of messages that I wrote (and 
CC'd to myself) down from 85%? Currently, the only way for 
"Unmark As Spam" button to appear is if the message is >90% 
and filtered into the Junk E-mail folder. Should I just drag the 
message into Junk E-mail and unmark it from there? Does 
dragging items into that folder have the same effect as using 
the "Delete As Spam" button? Thanks again.

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Comment By: Tony Meyer (anadelonbrin)
Date: 2004-01-07 15:47

Message:
Logged In: YES 
user_id=552329

1.  Find the message and click the "Recover from spam" 
button.  Alternatively, enable the 'incremental training' option, 
and drag it to a 'good' folder (like the inbox). Or put examples 
of such messages in a folder and train on all the messages in 
that folder.

2.  No.  Each message will only be trained once, no matter 
how many times you click it (if you copy the message, you 
can 'double train', but only then).

3.  No idea about POPFile vs SpamBayes, sorry.  It's unlikely 
that spambayes would be generalised to be n-way, because 
it's really not designed that way (and it makes everything 
much more complicated, too!).  There is a script in the source 
distribution (contrib/nway.py IIRC) that demonstrates how 
spambayes can be used to do nway classification, though (it 
wouldn't be as efficient about it as POPFile, though).

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Comment By: OvErboRed (overbored)
Date: 2004-01-07 15:35

Message:
Logged In: YES 
user_id=691024

Sorry, as it turns out, all that was needed was a reboot, 
apparently. I can see the spam scores now, and SpamBayes is 
filtering. And I found the log files. I just had a few more quick 
questions:

- How do I train SpamBayes to treat something as non-spam? 
(It's labelling some of my own messages as spam.)

- Does clicking on "Delete As Spam" more than once on a 
message have any effect?

- How does POPFile compare to SpamBayes as an anti-spam 
utility? Will SpamBayes ever become more generalized like 
POPFile?

Anyway thanks for being so responsive about my trouble 
earlier.

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Comment By: Kenny Pitt (kpitt)
Date: 2004-01-07 06:37

Message:
Logged In: YES 
user_id=859086

The Troubleshooting Guide has a complete description of how 
to locate the logfiles if you haven't found them from Tony's 
comment.  Go to SpamBayes/Help/Troubleshooting Guide or 
look of the file troubleshooting.html under your installation 
directory.  Select the "All other problems" link at the top, and 
just below that location you should see a "Check the log file" 
section.

A blank Spam field usually indicates that SpamBayes has not 
processed the message.  The logfiles should tell us more.

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Comment By: Tony Meyer (anadelonbrin)
Date: 2004-01-07 01:09

Message:
Logged In: YES 
user_id=552329

The log files are in your temp directory (probably 
c:\documents and settings\[username]\local settings\temp).

Did you definately choose to install into a different directory 
and that didn't happen?  If so, then it would be worth opening 
a separate bug about that.

It's presumably installed and working if the wizard was done.  
What happens if you do "show spam clues" on a message?  If 
you go into the spambayes Manager, what does the status 
panel say?  Is the "enable spambayes" box ticked?

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You can respond by visiting: 
https://sourceforge.net/tracker/?func=detail&atid=498104&aid=872233&group_id=61702