[spambayes-bugs] [ spambayes-Bugs-869360 ] Cannot get Toolbar to load.

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Fri Jan 2 10:54:24 EST 2004


Bugs item #869360, was opened at 2004-01-02 07:54
Message generated for change (Tracker Item Submitted) made by Item Submitter
You can respond by visiting: 
https://sourceforge.net/tracker/?func=detail&atid=498103&aid=869360&group_id=61702

Category: Outlook
Group: None
Status: Open
Resolution: None
Priority: 5
Submitted By: Chuck Strickland (chuckstr89134)
Assigned to: Mark Hammond (mhammond)
Summary: Cannot get Toolbar to load.

Initial Comment:
I had a problem a couple of days ago and I have not 
been able to get Spambayes to work again since then.  
I am running Windows XP with Office XP (Outlook 2002 
SP2).  I use the Exchange client in outlook.  I was 
building a temporary profile in outlook to work on one of 
my people's PST files and I got an error that I didn't pay 
any attention to when I opened outlook in the 
temporary profile.  When I went back to my regular 
profile, I noticed that Spambayes was not working.

I tried un-installing and re-installing the program several 
times, even trying a full re-boot after one of the un-
installs.  I have my antivirus disabled.  I have tried 
the "regsvr32.exe spambayes_addin.dll" command also.  
I do not get any errors at any time, but when I open 
outlook the toolbar is not there and I can not get it to 
appear.  I have even tried adding it using the "add 
button" from:
	Tools->Options to display the main Options 
dialog. 
	Select the tab labeled Other, then click on the 
Advanced button. 
	Click on the COM Add-Ins button. 

I will attqach all the log files I have, unfortunately, it 
appears that the uninstall removed the older ones as I 
can only find the ones from today.

The other day I saw a new beta download and I was 
looking for it today to give it a try but I cannot find it 
again.  I am open to any suggestions.  I really would like 
to get this working again.

Thanks for developing such a wonderful product, please 
be so kind as to help me get it going again.

Chuck

PS - I also did another un-install and checked the 
registry after that.  I found and deleted several 
references to Spambayes and then re-loaded it again - 
no help, same symptoms.  I am attaching a zip file with 
the exported registry enrtries and the log files.




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