[spambayes-bugs] [ spambayes-Bugs-747107 ] SpamBayes leaves duplicate messages

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Sat Feb 14 13:04:21 EST 2004


Bugs item #747107, was opened at 2003-06-01 14:28
Message generated for change (Comment added) made by sc_sixx
You can respond by visiting: 
https://sourceforge.net/tracker/?func=detail&atid=498103&aid=747107&group_id=61702

Category: Outlook
Group: None
Status: Open
Resolution: None
Priority: 5
Submitted By: Eric Brown (ericbr)
Assigned to: Mark Hammond (mhammond)
Summary: SpamBayes leaves duplicate messages

Initial Comment:
I am subscribed to a number of different mailing lists, 
and I have a number of Outlook rules (set up via Rules 
Wizard) to route the different mailing lists into different 
folders.

When the rules are of the form:
Apply this rule after the message arrives
with <words> in the subject
move it to the <specified> folder

and a matching message comes in, SpamBayes 
seems to leave multiple copies of that message in the 
inbox.

This is very frustrating.

If the rule is of the form:
Apply this rule after the message arrives
sent to <email address>
move it to the <specified> folder

and a matching message comes in, duplicate 
messages do not occur.

So it seems to be some sort of odd interaction with 
Outlook Rules.

I'm running Outlook 2002 SP 2 on Windows XP SP 1a 
(with current hotfixes).

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Comment By: Len Fowler (sc_sixx)
Date: 2004-02-14 13:04

Message:
Logged In: YES 
user_id=975615

I'm running SpamBayes Outlook Addin version 0.81

I am also running into the multiple mail items left in my
inbox problem.

I usually receive 1 email from a mailing list and it ends up
showing in Outlook 2 or 3 times. All have the same to:
address and all are received at the same time. 

I've tried uninstalling and reinstalling the plugin, which
resolves the issue for a day or so. I've also tried
re-training several times but the problem still keeps
showing back up. 

BTW, I have no Outlook rules set up.

Please help...

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Comment By: Mark Hammond (mhammond)
Date: 2003-10-02 00:40

Message:
Logged In: YES 
user_id=14198

Reported with 0.81 by "Brooks Page"

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Comment By: Mark Hammond (mhammond)
Date: 2003-09-07 22:37

Message:
Logged In: YES 
user_id=14198

No word from the user, and I'm fairly certain the timer will
fix this anyway

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Comment By: Mark Hammond (mhammond)
Date: 2003-07-30 21:14

Message:
Logged In: YES 
user_id=14198

I would be very interested to know if version 006 works with
save_spam_info = True - it very well might.  It would be
great if you could let me know.

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Comment By: Eric Brown (ericbr)
Date: 2003-07-22 10:32

Message:
Logged In: YES 
user_id=783913

I installed both versions 4 and 5 of the binary, and set the 
save_spam_info to False.  So far, it seems to have fixed the 
problem, although I'd like to give it a full day of email to verify 
(because it doesn't always happen).  

However:  for some reason, the SpamBayes configuration 
dialog doesn't pop up when I click the spambayes button.  
This happens on Outlook XP on Windows XP.  

I'll put a new bug in on this; just thought you should know.

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Comment By: Mark Hammond (mhammond)
Date: 2003-07-21 06:37

Message:
Logged In: YES 
user_id=14198

I have released version 4 of the binary.  There is a new
option save_spam_info. as documented in the 'configuration'
guide.  If you set this option to False, SpamBayes will no
longer attempt to save anything back into the message. 
Please try this new version with this option set to False,
and see if the behavior of this bug changes.

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Comment By: Mark Hammond (mhammond)
Date: 2003-07-20 09:47

Message:
Logged In: YES 
user_id=14198

I just checked in a new option that can be set -
filter.save_spam_info - see the configuration documentation
for more details.

If this option is set to False, then spambayes will not
attempt to save the spam score or other information as it
filters.  You may like to try this option when you can, to
see if it has any effect on this bug.  You can try it
immediately if you use CVS, or as soon as the next release
is made.

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Comment By: Tony Meyer (anadelonbrin)
Date: 2003-07-06 18:59

Message:
Logged In: YES 
user_id=552329

No, installing 003 over the top of 002 should work fine.

I don't have any more answers, sorry, but no doubt Mark will 
look into this when he gets a chance.  Stay tuned!

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Comment By: Eric Brown (ericbr)
Date: 2003-07-04 17:51

Message:
Logged In: YES 
user_id=783913

Anadelon:  Outlook junk mail rules are turned off; spam is 
Moved to Junk Mail.

I just ran the release 003 of the plugin, and I'm still seeing 
the problem.

(I didn't bother uninstalling release 002 - is that a problem?)

Eric


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Comment By: Brent Rockwood (dnaguy)
Date: 2003-07-04 11:08

Message:
Logged In: YES 
user_id=18879

It appears the problem lies between the keyboard and 
chair. :)  I seem to have overlooked the option to move 
messages instead of copying.

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Comment By: Tony Meyer (anadelonbrin)
Date: 2003-07-03 23:50

Message:
Logged In: YES 
user_id=552329

In addition, the log file seems to indicate that you are using 
release 002 of the plugin.  If you haven't already, could you 
try release 003 and let us know if the problem still occurs?

Thanks.

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Comment By: Tony Meyer (anadelonbrin)
Date: 2003-07-03 23:46

Message:
Logged In: YES 
user_id=552329

Eric, do you have the Outlook junk mail rules turned on?  If 
you do, would both of you be able to try turning them off 
(they aren't all that much use if you are using spambayes 
anyway), and seeing if this resolves the problem?

In addition, forgive me if you've checked this, but in the 
spambayes filter setup, do you have "move" selected rather 
than "copy"?

(It's an odd problem that IIRC we have heard before, but I'm 
using the same version of Windows and Outlook, and have 
rules of that form, and don't notice this problem).

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Comment By: Brent Rockwood (dnaguy)
Date: 2003-07-03 11:32

Message:
Logged In: YES 
user_id=18879

I am also having this problem.  I have not tested it with 
various rule types, but I believe it is occurring in conjunction 
with the Outlook "Junk E-mail" feature.

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