[spambayes-bugs] [ spambayes-Bugs-770397 ] Outlook hangs during
message download
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Thu Sep 4 02:56:29 EDT 2003
Bugs item #770397, was opened at 2003-07-13 14:27
Message generated for change (Comment added) made by lba
You can respond by visiting:
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Category: Outlook
Group: None
Status: Open
Resolution: None
Priority: 5
Submitted By: Leonard Abbey (lba)
Assigned to: Mark Hammond (mhammond)
Summary: Outlook hangs during message download
Initial Comment:
Approx 1 on 8 to 10 times that I start Outlook with
SpamBytes filtering enabled Outlook Hangs part way
through the download of messages. Say at 31 of 50
messages.
Cancelling and restarting Outlook results in the same
problem at the same message count (31 of 50.)
If I turn off the filtering of SpamBytes the messages
download successfully.
Filtering the downloaded messages works fine on these
downloaded messages (although I don;t think it Moves
them to the designated folders - need to recheck to be
100% sure of this.)
Outlook has not previously experienced this problem
prior to installing SpamBytes.
I am running Windows XP Home edition - with most fixes
applied.
Outlook is Outlook 2000 SP-3 (9.0.0.6627)
Just looking at the Log file, is it possible that my Outlook
Filtering is moving messages before SpamBytes gets a
chance to analyse them? SpamBytes does seem to lag
a little behind the download by my casual observation.
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>Comment By: Leonard Abbey (lba)
Date: 2003-09-04 18:56
Message:
Logged In: YES
user_id=820545
I'm now up to version 7 and the problem persists.
If I turn Spambayes off I never have any problem. With it on
it frequently hanges part way through the downloading.
I have obeserved that on several times the download hang at
message 31 of xxx. THis occurs too frequently to be
coincidental in my opinion.
If I start/stop/start/stop the download I can retreive all the
messages.
If I download the messages with SpamBayes off and then
filter them I again have no problems.
HELP HELP HELP
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Comment By: Leonard Abbey (lba)
Date: 2003-08-07 19:23
Message:
Logged In: YES
user_id=820545
Having update thru version5 and now 6 the problem still
occurs. Sam bypass applies. If I stp[ SpamBays the emails
can be downloaded, if not evertime I try it will hang at the
same email (ie cout of xx of yy) I have not been able to see
what actual email causes the problem at this stage.
Running the filter after a download works fine.
The log does not seem to show anything conclusive.
I do have McAfee running - current version.
I will try disabling it next time I get a hang. Note, the
incidence seems less frequent than originally reported.
----------------------------------------------------------------------
Comment By: Mark Hammond (mhammond)
Date: 2003-08-07 09:37
Message:
Logged In: YES
user_id=14198
http://mail.python.org/pipermail/spambayes/2003-August/006564.html
seems to blame McAfee. Is anyone else seeing this bug
running McAfee?
----------------------------------------------------------------------
Comment By: Hugh Brackett (hbrackett)
Date: 2003-08-05 01:42
Message:
Logged In: YES
user_id=837287
I had this problem when I was running Outlook on a virtual
desktop (vdesk.exe from the NT resource kit). As I recall it
filtered and moved already downloaded messages properly.
It might be relevant that the Office Assistant also does not
work correctly on virtual desktops.
----------------------------------------------------------------------
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