[spambayes-bugs] [ spambayes-Bugs-812380 ] V0.7 > 0.81 (binary)
Outlook hangs after upgrade
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Mon Oct 27 03:46:57 EST 2003
Bugs item #812380, was opened at 2003-09-25 11:18
Message generated for change (Comment added) made by adsaunders
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Category: Outlook
Group: Outlook 008
Status: Open
Resolution: None
Priority: 5
Submitted By: Alan Saunders (adsaunders)
Assigned to: Mark Hammond (mhammond)
Summary: V0.7 > 0.81 (binary) Outlook hangs after upgrade
Initial Comment:
Environment:
Windows 2000 SP4
Outlook 2000 SP3
Upgrading from SpamBayes outlook addin (binary) from
0.7 to 0.81.
I Stopped Outlook, ran the install, and ran Outlook
again. Outlook loaded, and went through the
configuration wizard, then locked solid! Had to kill it with
the task manager. Rebooted, and tried again with the
same result (Without the wizard). I then decided to
investigate the installation. I found that in my
application data directory, the installation had created a
new .ini file, differing from the version 0.7 one by a
single period in the file name.
0.7 = Alan D. Saunders.ini
0.81 = Alan D Saunders.ini
I also noticed that the default_bayes_customize.ini file
had been created in this directory, and was a duplicate
of that in the program installation directory.
Another point, the configuration wizard determined that
I wanted two inboxes monitoring, my own inbox, and
that of a robot process that I have been developing,
and which I am keeping an eye on. This does not need
filtering by SpamBayes, as the robot process handles
non-conforming messages. There seems to be no option
in the wizard to turn off the monitoring for this mailbox.
In the event, I renamed the new 'Alan D Saunders.ini'
to .new, and renamed the old one to match the new
name (without the added period). On reloading Outlook,
all was ok with my original configuation for monitoring my
own mailbox only, but using the new SpamBayes engine.
Although I seem to have a resolution for this problem, I
am logging this firstly to point out my problems with a
view to future installations not being problematical, and
also to offer other users an idea of where to look (
assuming that I have actually got a true resolution!).
.. Alan
----------------------------------------------------------------------
>Comment By: Alan Saunders (adsaunders)
Date: 2003-10-27 08:46
Message:
Logged In: YES
user_id=802106
Hi,
I tried renaming the files again, and lo and behold, this time
no hang!! Mind you, a lot of water has gone under the bridge
since I posted the original report. Not least about half a
dozen MS security updates to my machine! So .. short of
uninstalling v 0.81, and reinstaling v.7 and doing it all over
again (which unfortunately I don't have time to do.) I am
sorry, but I can help no further.
Regards .. Alan
----------------------------------------------------------------------
Comment By: Mark Hammond (mhammond)
Date: 2003-10-27 00:34
Message:
Logged In: YES
user_id=14198
The reason for the "missing period" is that we now modify
the filename to exclude certain characters that cause
trouble, such as "/" or ":" - this excluded periods (even
though they really should be OK).
The Wizard should have check-boxes that allow you to select
any of the Inboxes that the Wizard found - were you not able
to disable these? Maybe no checkboxes appeared in the
wizard list?
If possible, it would be great if you could rename the old
one back, and see if you can reproduce the hang. Then,
before restarting, copy the log and attach it here - that
may give me an idea of what we were doing.
----------------------------------------------------------------------
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