[spambayes-bugs] [ spambayes-Bugs-793775 ] Initialization Error SpamBayes in Outlook XP

Tue Aug 26 01:29:46 EDT 2003

Bugs item #793775, was opened at 2003-08-23 15:49
Message generated for change (Comment added) made by sbrozius
You can respond by visiting: 
https://sourceforge.net/tracker/?func=detail&atid=498103&aid=793775&group_id=61702

Category: Outlook
Group: None
Status: Open
Resolution: None
Priority: 5
Submitted By: Sebastiaan Brozius (sbrozius)
Assigned to: Mark Hammond (mhammond)
Summary: Initialization Error SpamBayes in Outlook XP

Initial Comment:
When I install SpamBayes, the first time I can run it 
normally. However, when I log in as a different user on 
the same machine, I get the dialog that says "There 
was an error initializing the SpamBayes addin. Please 
restart Outlook and try again.". When I restart Outlook, 
however, I get the same message. Already tried 
reinstalling SpamBayes, but that doesn't seem to do the 
trick.

I'm using Windows Server 2003, Outlook XP (no SP's 
applied) and SpamBayes Outlook Plugin Beta 007....

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>Comment By: Sebastiaan Brozius (sbrozius)
Date: 2003-08-26 08:29

Message:
Logged In: YES 
user_id=676587

No differences in Exchange-configs. I already rules that out 
by deleting all but a pop3-account from my profile. Still 
nothing.

I've done as you asked and installed the source-code version 
but it has the same result.

Python Trace Collector shows these messages:
# This window will display output from any programs that 
import win32traceutil
# win32com servers registered with '--debug' are in this 
category.
Error connecting to Outlook!
Traceback (most recent call last):
  File "D:\Apps\SpamBayes\Outlook2000\addin.py", line 1127, 
in OnConnection
    self.manager = manager.GetManager(application)
  File "D:\Apps\SpamBayes\Outlook2000\manager.py", line 
825, in GetManager
    _mgr = BayesManager(outlook=outlook)
  File "D:\Apps\SpamBayes\Outlook2000\manager.py", line 
377, in __init__
    self.message_store = msgstore.MAPIMsgStore(outlook)
  File "D:\Apps\SpamBayes\Outlook2000\msgstore.py", line 
158, in __init__
    self._GetMessageStore(None)
  File "D:\Apps\SpamBayes\Outlook2000\msgstore.py", line 
222, in _GetMessageStore
    mapi.MDB_WRITE |
com_error: (-2147221223, 'OLE error 0x80040119', None, 
None)
ERROR: 'There was an error initializing the SpamBayes 
addin\r\n\r\nPlease re-start Outlook and try again.'
Traceback (most recent call last):
  File "D:\Apps\SpamBayes\Outlook2000\addin.py", line 1127, 
in OnConnection
    self.manager = manager.GetManager(application)
  File "D:\Apps\SpamBayes\Outlook2000\manager.py", line 
825, in GetManager
    _mgr = BayesManager(outlook=outlook)
  File "D:\Apps\SpamBayes\Outlook2000\manager.py", line 
377, in __init__
    self.message_store = msgstore.MAPIMsgStore(outlook)
  File "D:\Apps\SpamBayes\Outlook2000\msgstore.py", line 
158, in __init__
    self._GetMessageStore(None)
  File "D:\Apps\SpamBayes\Outlook2000\msgstore.py", line 
222, in _GetMessageStore
    mapi.MDB_WRITE |
com_error: (-2147221223, 'OLE error 0x80040119', None, 
None)

The error also occurs when I use only me exchange-account, 
with no PST-file used in my profile....

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Comment By: Jesper Rasmussen (shamran)
Date: 2003-08-26 07:59

Message:
Logged In: YES 
user_id=852337

The same happens to me ! Have reinstalling ! where 
should i send my logfile ?

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Comment By: Mark Hammond (mhammond)
Date: 2003-08-26 00:08

Message:
Logged In: YES 
user_id=14198

Has your user account successfully configured Outlook?  Can
you see folders and send messages when logged in as this
user?  Is there anything else different about this users
Outlook config versus the Admins - eg, lack of/extra
personal folders or exchange server configs?

If you were willing to run the source-code version we could
track this further.

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Comment By: Sebastiaan Brozius (sbrozius)
Date: 2003-08-25 15:18

Message:
Logged In: YES 
user_id=676587

Dunno what Windows Server 2003 does different than XP 
does in this. I've installed the program as administrator, 
where it runs fine (one single e-mail account to exchange-
server). Then I logged in as my personal account and it never 
ran properly. I've tried installing it again using my personal 
user account (with enterprise admin-rights) over the existing 
install, but to na avail. It still works under the administrator-
account.

I've got three e-mail accounts; 2 POP3's and one Exchange. 
I've already removed one POP3 and the exchange-account, 
but that doesn't do the trick. I've only got one Outlook-
profile, that's set to default and "always use", so that 
shouldn't be the problem (I hope...)

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Comment By: Mark Hammond (mhammond)
Date: 2003-08-25 12:43

Message:
Logged In: YES 
user_id=14198

Is there anything "unusual" about this machine?  Does it
have any kind of special logon to the server?  This error is
getting the "default message store" for the machine, which
is where the primary "Inbox" etc is located.  I've never
seen an error fetching this before, so I need a few more
clues...

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Comment By: Mark Hammond (mhammond)
Date: 2003-08-25 01:47

Message:
Logged In: YES 
user_id=14198

Can you please attach the log file from the failed machine?
 Please change the bug status back to "Open" when you do. 
Thanks.

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