[Python-checkins] gh-75608: Add Windows FAQ entry for missing UCRT (GH-92765)

[miss-islington]

https://github.com/python/cpython/commit/de9e8aeb4eba7a14a68ba8096bc12b4fd742238c
commit: de9e8aeb4eba7a14a68ba8096bc12b4fd742238c
branch: 3.10
author: Miss Islington (bot) <31488909+miss-islington at users.noreply.github.com>
committer: miss-islington <31488909+miss-islington at users.noreply.github.com>
date: 2022-09-23T03:51:36-07:00
summary:

gh-75608: Add Windows FAQ entry for missing UCRT (GH-92765)

(cherry picked from commit 80bc7d7c0a3f777da244ec79429baf382523b8da)

Co-authored-by: Stanley <46876382+slateny at users.noreply.github.com>

files:
M Doc/faq/windows.rst

diff --git a/Doc/faq/windows.rst b/Doc/faq/windows.rst
index 4f50b3f1b93f..e9a573da659f 100644
--- a/Doc/faq/windows.rst
+++ b/Doc/faq/windows.rst
@@ -276,3 +276,11 @@ How do I check for a keypress without blocking?
 Use the :mod:`msvcrt` module.  This is a standard Windows-specific extension module.
 It defines a function ``kbhit()`` which checks whether a keyboard hit is
 present, and ``getch()`` which gets one character without echoing it.
+
+How do I solve the missing api-ms-win-crt-runtime-l1-1-0.dll error?
+-------------------------------------------------------------------
+
+This can occur on Python 3.5 and later when using Windows 8.1 or earlier without all updates having been installed.
+First ensure your operating system is supported and is up to date, and if that does not resolve the issue,
+visit the `Microsoft support page <https://support.microsoft.com/en-us/help/3118401/>`_
+for guidance on manually installing the C Runtime update.