[issue21158] Windows installer service could not be accessed (Python bug!)

[Martin v. Löwis]

Martin v. Löwis added the comment:

Payden Comer, please run

msiexec /i <msifilename> /l*v python.log

in a terminal window, and attach the resulting python.log here.

R. David: Feel free to copy these instructions; they can be standard in all cases of "the installer does not work".

As for the actual report: The first issue (python bug.PNG) has a clear explanation: Windows installer does not support simultaneous installation of two MSI files. So while ffmpeg (or whatever the scratched-out name is) is being installed, it refuses to start the Python installation.

As for the second problem: Other software authors have put texts on the net on potential causes for this problem. I think going through

http://support.affixa.com/kb/236

could be helpful.

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nosy: +loewis

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<http://bugs.python.org/issue21158>
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