[pydotorg-www] Help with mailing lists?

[M.-A. Lemburg]

On 23.12.2014 13:56, Ned Batchelder wrote:
> 
> On 12/23/14 6:55 AM, M.-A. Lemburg wrote:
>> On 23.12.2014 11:56, Ned Batchelder wrote:
>>> Sorry if this is the wrong list to write to. You'll see why I'm here in just a minute.
>>>
>>> I needed some help with some mail lists at mail.python.org: I need a password reminder, but never
>>> got one, and I have some questions about creating a new list.
>> Did you request this via the Mailman interface ? Perhaps it
>> got eaten by a spam filter.
>>
>> Note that some MLs on python.org have the monthly reminders turned
>> off, so for those you need to request the reminder via the Mailman
>> list interface.
>
> Yes, I requested it with the button on the page.  Nothing in the gmail spam filter.

Hmm, that would indeed require some investigation into the logs.

Could you try the same with one of the other MLs you are subscribed
to ?

Note that it's possible to change the password globally on python.org
if you know at least one of the ML passwords for your account. This may
be a workaround for your problem.

>>> The page at http://mail.python.org says, "If you are having trouble using the lists, please contact
>>> mailman at python.org <mailto:mailman at python.org>," so I sent my questions there.
>>>
>>> I got an automated response email that said that no one will answer, and to write to
>>> postmaster at python.org.  I forwarded my questions there.
>>>
>>> I got an automated response email in German that said to send requests to postmaster at charite.de. So
>>> I forwarded my questions there.
>>>
>>> I got an automated response email (in German and English!) that said, "Thank you for your email.
>>> We'll work on email issues right away, all other issues will be ignored."  I don't know if my
>>> questions are considered email issues or not, so I don't know how long to wait before trying
>>> something else.
>>>
>>> What should I do now?  Any ideas who I can contact? Things seem broken on a number of levels.
>> postmaster at python.org should be able to help you with ML issues.
>
> As I mentioned above, I sent an email to postmaster at python.org, and got a German reply that led me
> down a fruitless path.

Two of our postmasters are Germans, that's probably why you got
this response.

>> That said, it's holiday season now, so don't you can't really expect
>> the usual prompt reaction times of our postmasters :-)
>>
> :-(  The automated responses that are the email equivalent of >/dev/null are very prompt! :-(

I'd say: wait two weeks and try again :-)

-- 
Marc-Andre Lemburg
eGenix.com

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