[pydotorg-www] outage report

[Doug Hellmann]

On Sep 28, 2011, at 1:13 AM, Patrick Ben Koetter wrote:

> * Charles McLaughlin <cmclaughlin at atlassian.com>:
>> On Tue, Sep 27, 2011 at 12:53 PM, M.-A. Lemburg <mal at egenix.com> wrote:
>> 
>>> Doug Hellmann wrote:
>>>> I've had an outage report for python.org via twitter. It's working for
>>> me, but the reporter says "traceroute drops at
>>> te5-4.swcolo2.3d12.xs4all.net" and they aren't able to connect to the
>>> site.
>>>> 
>>>> Is anyone else seeing an issue?
>>> 
>>> No.
>>> 
>>> In such cases, I'd suggest to use a tool like Looking Glass to check the
>>> availability from many different parts of the world:
>>> 
>>> http://www.traceroute.org/
>>> 
>>> 
>> Also http://pingdom.com/ offers basic monitoring from all over the world and
>> it's free for one site.
> 
> I am not sure if I mentioned it before, but Ralf and I happen to work together
> with Michael Schwartzkopff, who is an expert in network and network
> monitoring. Michael offered to hook all pydotorg machines up to a
> Nagios/Zabbix/openNMS monitoring system. That would give us not only the
> chance to monitor web services.
> 
> It's been a year since Michael and I talked about this, and I would have to
> reconfirm he's still with us, but as I know him its more a formal thing to ask
> him if he still sticks to that offer.

Monitoring is part of the plan for improving our infrastructure setup. I've copied Noah, who is in charge of that project, so he is aware of the offer.

Thanks,
Doug