[Pycon-mobile-guide] [Guidebook] Update: Intro to Guide Building Team (PyCon)

Mon May 15 10:15:24 EDT 2017

Thanks, Gulnaar. A few people have downloaded it. We haven't heard of any
issues yet but if anything comes up we will let you know.

We hope you had a great time off!

Best regards,

Ewa
Director of Operations
Python Software Foundation
Cell: 415-319-5237

On Mon, May 15, 2017 at 8:15 AM, Gulnaar Kaur (Guidebook) via
Pycon-mobile-guide <pycon-mobile-guide at python.org> wrote:

> ##- Please type your reply above this line -##
>
> You are registered as a CC on this help desk request (
> support.guidebook.com/hc/requests/41409).
> Reply to this email to add a comment to the request.
> Other ccs: Sean Coonce, Pycon-mobile-guide, Matthew Voelker, Katie
> Herrgesell, Felix Crux
> [image: Gulnaar Ka]
>
> *Gulnaar Kaur* (Guidebook)
>
> May 15, 9:15 AM EDT
> Hi Team,
>
> Just checking in! I saw your guide was published last Tuesday, and your
> event will be underway this week! I'm back in the office; we're happy to
> help with anything as needed.
>
> Thanks,
>
> Gulnaar Kaur
> Sr. Customer Success Associate
> Guidebook, Inc. - Raleigh, NC
>
> *2017 Stevie Winner for Sales & Customer Service*
>
> [image: Gulnaar Ka]
>
> *Gulnaar Kaur* (Guidebook)
>
> May 5, 2:29 PM EDT
> Ewa,
>
> Awesome - I'm glad to hear it.
>
> Gulnaar Kaur
> Sr. Customer Success Associate
> Guidebook, Inc. - Raleigh, NC
>
> *2017 Stevie Winner for Sales & Customer Service*
>
> [image: Ewa Jodlow]
>
> *Ewa Jodlowska*
>
> May 5, 2:27 PM EDT
>
> It is working great - thank you!
>
> Best regards,
>
> Ewa
> Director of Operations
> Python Software Foundation
> Cell: 415-319-5237 <(415)%20319-5237>
>
> [image: Gulnaar Ka]
>
> *Gulnaar Kaur* (Guidebook)
>
> May 5, 1:07 PM EDT
> Ewa,
>
> Just checking in - Are you still seeing any residual Builder hiccups? It
> should be smoother sailing now.
>
> Thanks,
>
> Gulnaar Kaur
> Sr. Customer Success Associate
> Guidebook, Inc. - Raleigh, NC
>
> *2017 Stevie Winner for Sales & Customer Service*
>
> [image: Gulnaar Ka]
>
> *Gulnaar Kaur* (Guidebook)
>
> May 5, 11:33 AM EDT
> Hi Ewa,
>
> We just noticed this 2 minutes ago - Our developers are on it; we should
> be back up shortly.
>
> Sorry for the trouble!
>
> Gulnaar Kaur
> Sr. Customer Success Associate
> Guidebook, Inc. - Raleigh, NC
>
> *2017 Stevie Winner for Sales & Customer Service*
>
> [image: Ewa Jodlow]
>
> *Ewa Jodlowska*
>
> May 5, 11:31 AM EDT
>
> Hi Guidebook team -
>
> I was in the the Builder working on our app and now get the below error.
>
> 502 Bad Gateway
>
> -------------------------------
> nginx/1.4.6 (Ubuntu)
>
> Best regards,
>
> Ewa
> Director of Operations
> Python Software Foundation
> Cell: 415-319-5237 <(415)%20319-5237>
>
> [image: Ewa Jodlow]
>
> *Ewa Jodlowska*
>
> May 3, 4:25 PM EDT
>
> Thank you, Gulnaar. We hope you enjoy your time off!
>
> Best regards,
>
> Ewa
> Director of Operations
> Python Software Foundation
> Cell: 415-319-5237 <(415)%20319-5237>
>
> [image: Gulnaar Ka]
>
> *Gulnaar Kaur* (Guidebook)
>
> May 3, 4:06 PM EDT
> Hi Team,
>
> I hope you're having a great week! Just to let you know, I will be out of
> the office next week (May 8-12).
>
> Per my notes, we were planning to launch the PyCon guide on Monday the
> 8th. If you have any questions or need anything any time, Matt Voelker
> remains cc-ed on this email thread. He will be more than happy to help out.
>
> Thanks so much!
>
> Gulnaar Kaur
> Sr. Customer Success Associate
> Guidebook, Inc. - Raleigh, NC
>
> *2017 Stevie Winner for Sales & Customer Service*
>
> [image: Gulnaar Ka]
>
> *Gulnaar Kaur* (Guidebook)
>
> Apr 25, 11:26 PM EDT
> Felix - OK Great! If you need any help or have any questions about
> features, we're here.
>
> Thanks,
>
> Gulnaar Kaur
> Sr. Customer Success Associate
> Guidebook, Inc. - Raleigh, NC
>
> *2017 Stevie Winner for Sales & Customer Service*
>
> [image: Felix Crux]
>
> *Felix Crux*
>
> Apr 25, 9:01 PM EDT
>
> Thanks for checking in -- things are good so far!
>
> [image: Gulnaar Ka]
>
> *Gulnaar Kaur* (Guidebook)
>
> Apr 24, 3:58 PM EDT
> Felix,
>
> I hope you're having a great Monday! Just checking in with you - may I
> help with anything?
>
> Gulnaar Kaur
> Sr. Customer Success Associate
> Guidebook, Inc. - Raleigh, NC
>
> *2017 Stevie Winner for Sales & Customer Service*
>
> [image: Gulnaar Ka]
>
> *Gulnaar Kaur* (Guidebook)
>
> Apr 10, 12:03 PM EDT
> Hi Felix,
>
> Great question! The Schedule Track cell on each row allows for multiple
> tracks, so one session can have many different schedule track designations.
> Just add each schedule track there, separated by a semicolon.
>
> Gulnaar Kaur
> Sr. Customer Success Associate
> Guidebook, Inc. - Raleigh, NC
>
> *2017 Stevie Winner for Sales & Customer Service*
>
> [image: Felix Crux]
>
> *Felix Crux*
>
> Apr 8, 12:46 PM EDT
>
> Hi Gulnar,
>
> I do have a question about how to import schedule data from a file. The
> template CSV shows a column for "Schedule Track" but it looks like it's
> just for one track. In the web interface I'm able to add a schedule item
> to multiple tracks. What's the format to use in a CSV file to link a row
> to multiple tracks? Thanks!
>
> [image: Gulnaar Ka]
>
> *Gulnaar Kaur* (Guidebook)
>
> Apr 3, 9:30 AM EDT
> Felix,
>
> Thanks for this update! Please let me know if there is any data entry or
> any other task I can help with.
>
> Gulnaar Kaur
> Sr. Customer Success Associate
> Guidebook, Inc. - Raleigh, NC
>
> *2017 Stevie Winner for Sales & Customer Service*
>
> [image: Felix Crux]
>
> *Felix Crux*
>
> Apr 2, 6:32 PM EDT
>
> Sorry, forgot to include the Guidebook Zendesk email in my previous
> reply! See below :)
>
> ----- Original message -----
>
> From: Felix Crux <felixc at felixcrux.com>
>
> To: pycon-mobile-guide at python.org
>
> Subject: Re: [Pycon-mobile-guide] [Guidebook] Update: Intro to Guide
> Building Team (PyCon)
> Date: Sun, 02 Apr 2017 18:29:59 -0400
>
> Hi all,
>
> Thanks for the intro and the templates! I've gotten started on a few
> parts of the guide this weekend. Here's what I've done so far:
> - Update links, graphics, names, etc. to reflect PyCon 2017
> instead of 2016.
> - Set up sidebar menu sections and icons.
>
> - Deleted old speakers, sponsors, etc.
>
> - Got a good chunk of automation in place based on the templates Gulnaar
> provided. I've uploaded *all the **speakers and sponsors*, and can
> easily regenerate the entire list as it changes.
>
> Here's what I'll be doing next:
>
> - Getting the *schedule* import automated as well. Not expecting much
> difficulty, based on the previously completed work.
> - Getting *links/connections* automated (e.g. speakers to their talks).
> This is new/different work but it shouldn't be hard.
> - Importing *sponsor logos*. This is a little trickier because the
> exported data doesn't link the files to their sponsors, but I'm
> hopeful that some simple heuristics for matching by name should make
> this automatable as well, meaning the entire sponsor list can be
> deleted and rebuilt as needed without manual intervention.
> - Getting "special pages" imported, such as the Code of Conduct. This
> is very little work, just have to check the code from last year
> still works.
>
> *Ewa*, what I need from you:
>
> - Are we in the same section of the venue as last year, and can we
> therefore use the same venue map? If not, we'll need a new one.
> - Has the YouTube channel for video uploads been set up? We'll want to
> link to that instead of the 2016 version.
> - What is the plan for Open Spaces? Blank data for them seems to be
> showing up in the export, suggesting it'll be possible to register and
> schedule them... but they're all empty for now.
> - Similarly for Startup Row. Have the selected startups been announced?
> I don't know where to get the list from.
> - All the GitHub issue links I sent you earlier are still valid for this
> year. However, like last year, they're not *critical*, just nice to
> have extras, like showing speaker photos.
>
> And finally, some parts I'm unsure about and which might require
> manual work:
> - Special events, such as the charity run. These aren't currently
> showing up in the schedule, but there are few enough that they can be
> updated by hand. The only risk is that if we do that, we have to be
> very careful when updating the rest of the schedule automatically so
> as to not overwrite them!
> - Plenary sessions. These should be treated as regular events in the
> schedule, but they're not in the data export.
> - Likewise keynote speakers. Might just have to manually add them
> as speakers.
> - Any other extra guide entries, like last year's car service
> discount coupon.
>
> More info to come, likely next weekend!
>
> Cheers,
>
> Felix
>
> [image: Gulnaar Ka]
>
> *Gulnaar Kaur* (Guidebook)
>
> Mar 31, 12:57 PM EDT
> Eva,
>
> Thanks for chatting this morning! I'm excited to get started on your 2017
> guide, and it sounds like we have a great existing foundation to work from.
> Just to remind ourself, we're aiming to launch the guide by Monday May 8,
> with the event starting on May 17th.
>
> I've created your 2017 guide here - https://builder.guidebook.com/
> #/guides/93657/ . I've invited all previous collaborators to have access
> to this guide as well.
>
> As content becomes available, I'm happy to work with Felix on
> uploading/updating the content. For reference, a Schedule template and a
> Custom List template are attached to this email.
>
> Please let me know if any questions come up any time.
>
> Thanks so much!
>
> Gulnaar Kaur
> Sr. Customer Success Associate
> Guidebook, Inc. - Raleigh, NC
>
> *2017 Stevie Winner for Sales & Customer Service*
>
> Attachment(s)
> Guidebook_CL_Template.xls
> <https://support.guidebook.com/attachments/token/XMmmgDik9n6ZAQzXsZtAGVpsb/?name=Guidebook_CL_Template.xls>
> Guidebook_Schedule_Template.xls
> <https://support.guidebook.com/attachments/token/7qTNUTqjZgVN5qrIlfQn8MO0Z/?name=Guidebook_Schedule_Template.xls>
>
> [image: Ewa Jodlow]
>
> *Ewa Jodlowska*
>
> Mar 28, 6:31 PM EDT
>
> Great - talk to you then!
>
> Best regards,
>
> Ewa
> Director of Operations
> Python Software Foundation
> Cell: 415-319-5237 <(415)%20319-5237>
>
> [image: Gulnaar Ka]
>
> *Gulnaar Kaur* (Guidebook)
>
> Mar 28, 6:28 PM EDT
> Ewa,
>
> OK Great! Let's aim for *Friday 03/31 *at *11:30am Central* / 12:30pm
> Eastern / 9:30am Pacific.
>
> I'll have my conference line open at* (650) 319-7234 <(650)%20319-7234>,
> code 217#.* I'll also share my screen at join.me/guidebook-csa so we can
> look at Builder together as needed.
>
> We look forward to speaking with you then!
>
> Thanks,
>
> Gulnaar Kaur
> Sr. Customer Success Associate
> Guidebook, Inc. - Raleigh, NC
>
> *2017 Stevie Winner for Sales & Customer Service*
>
> [image: Ewa Jodlow]
>
> *Ewa Jodlowska*
>
> Mar 28, 6:15 PM EDT
>
> Thanks for the breakdown, Gulnaar!
>
> In that case, just me on the call from our side. I will send a recap to
> the rest of the PyCon team after our call.
>
> I am available Friday from 8am to 4pm CT.
>
> Best regards,
>
> Ewa
> Director of Operations
> Python Software Foundation
> Cell: 415-319-5237 <(415)%20319-5237>
>
> [image: Gulnaar Ka]
>
> *Gulnaar Kaur* (Guidebook)
>
> Mar 28, 4:08 PM EDT
> Ewa,
>
> Here's an agenda for the call:
>
> 1. Introductions
> 2. Content Overview (what to include in the guide; how we should expect to
> receive content)
> 3. Project Timeline (when to receive content; when to launch the guide)
> 4. Questions
>
> I hope this helps!
>
> Gulnaar Kaur
> Sr. Customer Success Associate
> Guidebook, Inc. - Raleigh, NC
>
> *2017 Stevie Winner for Sales & Customer Service*
>
> [image: Ewa Jodlow]
>
> *Ewa Jodlowska*
>
> Mar 28, 4:01 PM EDT
>
> Hi,
>
> There are a couple of us that will be working on the guide. Is the phone
> call just for general functionality of the Guidebook app? If so, I can just
> take the call and send minutes to Felix. If it is more specific & detailed
> call agenda, I would like Felix on the call as well.
>
> Let me know and from there we can work on setting up a day/time.
>
> Best regards,
>
> Ewa
> Director of Operations
> Python Software Foundation
> Cell: 415-319-5237 <(415)%20319-5237>
>
> [image: Gulnaar Ka]
>
> *Gulnaar Kaur* (Guidebook)
>
> Mar 28, 3:08 PM EDT
> Ewa,
>
> My name is Gulnaar, and I look forward to working with you! I have cc-ed
> my colleague Matt as he will be assisting us with guide-building.
>
> With your event coming in just a couple of months, we're excited to get
> started. Are you available for a phone call Friday of this week or sometime
> next week? Let us know some dates/times that might work for you.
>
> Thanks!
>
> Gulnaar Kaur
> Sr. Customer Success Associate
> Guidebook, Inc. - Raleigh, NC
>
> *2017 Stevie Winner for Sales & Customer Service*
>
> [image: Katie Herr]
>
> *Katie Herrgesell*
>
> Mar 27, 12:29 PM EDT
>
> Hi Ewa,
>
> I would like to introduce you to our awesome guide building team! They are
> the experts that will handle the data entry for you, and will work to
> create an easy to use guide on the Guidebook platform. I have shared your
> event information with the customer success team, and someone will be
> contacting you within one business day to get started on your guide (Team -
> please note the PST timezone). Good luck!
>
> Best,
>
> Katie
>
> --
> Katie Herrgesell
> Sr. Corporate Account Manager
> Office: 650.319.7233 ext 126 <(650)%20319-7233>
> Mobile: 216.570.0531 <(216)%20570-0531>
> www.guidebook.com
> This email is a service from Guidebook. Delivered by Zendesk
> <http://www.zendesk.com>.
> [J9GZEQ-9E49]
>
> _______________________________________________
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>
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