[Inpycon] Issue / Task Tracking for Pycon India

[Shalin Jain]

Hi Guys,

Tenmiles would be happy to offer our upcoming SaaS based Issue
tracking / Customer support solution for the purpose of the conference
at no cost. Would be nice if you could give us a mention on the
website.

The app is completely written in Python and has been in development
for last 1 year.

Basically, it is the SaaS version of our existing product
http://www.helpdeskpilot.com/ and would be branded as HappyFox.

Currently the app is used by many customers (in production) and we are
giving out accounts on invitation only.

The product would hit the market towards mid-march. Let me know if you
would like to take it for a spin and see if it fits your needs.

Shalin Jain
http://twitter.com/shalin10
http://about.me/shalinjain



On Tue, Feb 15, 2011 at 1:45 PM, Dhananjay Nene
<dhananjay.nene at gmail.com> wrote:
> On Tue, Feb 15, 2011 at 1:15 PM, Noufal Ibrahim <noufal at gmail.com> wrote:
>>
>> Regardless of which tool you use for issue tracking, one thing I must
>> *heavily* emphasise is that the mailing list (and a bunch of wiki pages)
>> should be the main vehicles for coordination, discussion and decision
>> making.
>
> Sure, I shall try to set up a "hose-pipe" from the task tracking into the
> mailing list. Please be prepared for some low level fine grained emails as
> well (eg. task got reassigned from A to B).
> While I might have to send a few (hopefully no more than 5)
> trial/registration messages to this mailing list. I trust that can be
> overlooked. Even the messages will have a reply-to pointing to the specific
> ticket id which will get incorporated as comments against the specific
> ticket (example : pycon-india-2011+<ticket_number>@tickets.assembla.com).
> What we need to ensure is that mails originating from
> pycon-india-2011 at alerts.assembla.com (which is how the mails will be
> sourced) be allowed to be posted to this mailing list. I hope except for
> minor inconveniences in the brief transition things should continue to be
> comfortable for all.
>
>>
>> They're the most open media available and I for one want to keep this a
>> community conference. Things like the IPSS are a necessity of the times
>> (we need a legal entity for the bank account etc.) and not a secret
>> cabal that sits behind the curtains pulling the strings.
>>
> The assembla space where the tickets are being stored is completely viewable
> by everybody and I can add whoever is interested in participating directly
> as members as well to the space.
>
>> While we all may not agree on direction or aims (and some of us might
>> get a little vitriolic now and then), we should atleast allow all points
>> of view to be heard on the list. The atmosphere will be significantly
>> different from a closed list inside a company (or other such
>> institution) and that's part of the "fun".
>
> Something I'm only too aware of. Since the topic of management and company
> has come up on more than one occassion - let me address it head on. I am
> just as geeky as everyone else on this community and if you want to find
> that out just encourage me to get into a OS or language mobile platform
> debates. However given a responsibility (true in the case of inpycon), I
> tend to take an edge of my attitude. Sure I love the unstructured way of
> doing things - but I see the point also in how some formal structures and
> practices can indeed be helpful (they didn't get discovered/invented because
> they were useless).
>
>>
>> Personal attacks, sarcasm,
>> snide comments and outright accusations will be there
>
> Thats one thing I will always be unclear about its efficacy. One has no
> idea, how many users get put off by that and hence do not participate, and
> how much bigger the ecosystem could've been. So as a cultural trait, I am
> not sure if it is for the best. I made the point I wanted to, and its best
> to move on.
>
>>
>> but the point is
>> to make sure that the overall aim of conducting the event is
>> not
>> affected and to make sure that people who just come on to troll don't
>> upset the peopl who are doing all the work.
>>
> Unreservedly agree.
>
>>
>> Unstructured open fora sometimes tend to be chaotic (and that's why we
>> need a benevolent dictator).
>>
>
> Dhananjay
>
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