[Chicago] workflow software?

Lukasz Szybalski szybalski at gmail.com
Thu Jul 23 05:17:37 CEST 2009


On Tue, Jul 21, 2009 at 9:26 PM, Garrett Smith<g at rre.tt> wrote:
> That's pretty sweet! I think this would make for an outstanding Thurs
> night presentation, if you might happen to have the time and
> inclination to put something together :)

Not this month, sorry.
Mysql

Lucas

>
> On Tue, Jul 21, 2009 at 4:49 PM, Lukasz Szybalski<szybalski at gmail.com> wrote:
>> Hello,
>>
>> Just an FYI and response to my email in March.
>>
>>
>> To answer the question "which workflow software for me.....?"
>>
>> The solution to the workflow software was ...... TRAC
>>
>>
>> Here is what we needed:
>> 1. system supporting attachments (xmlrpc plugin for trac)
>> 2. something which takes a fax, and turns it into a pdf (hylafax +
>> tiff2pdf + pyPDF to extract information like Subject, faxed date, and
>> fax number)
>> 3. Initial stuff coming in would be 'new'.  After looking at
>> something, you could assign it to the right group, who could then look
>> at it, and process/reassign it as necessary.  It is kinda the same
>> workflow as typical ticket systems.
>> 4. Q: Well,,bug trucking system would be an overkill???. We are talking about
>> moving files around from one folder to another folder. 1mb x 500 * 365 days
>> So in a week we are talking about 3500 bugs?
>> A: someone has to read each of the 3,500 files? I think a request tracker
>> is actually a good fit.
>> 5. Added 2 custom fields for out ( xyz number, and abc number ) for
>> easy searching/indexing('new' folder needs to be index by users )
>> 6. Additionally, using a ticket system would cause the following side
>> effects (which you described as things needed here or earlier):
>> - Maintain status: New, Open, In Progress, etc.  I imagine you could
>> create status types as necessary.
>> - Maintain information of who does what.
>> - Maintain comments by people processing the request (if necessary).
>> - Maintain group information, sending to groups, processing of the
>> same request by many people in a group.
>> - Maintain access restrictions between different data from different users.
>> - Maintain very lengthy history without serious defects.
>> 7.Created SQL reports so we can trac who, how many are open, how many
>> came in, how many closed, still opened after 15 days, ....
>> 8. milestone = Departments (stages in processing)
>>   version = "state we are doing business in"
>>  component = "some special category like Second Request"
>> abc_number, xyz_number for fast indexing and integration with other systems.
>>
>>
>> So even do I initially was looking for a Document Management
>> Software/workflow software, it seems as TRAC was a best fit. The key
>> was to concentrate on the process and not where the data is coming
>> from. As soon as the process was figured out everything just fell into
>> proper place.
>>
>> A month later (since the start) and 17,000 tickets in the system (at
>> least 17000 pages less to print) we are going strong! Fast, stable and
>> reliable.
>>
>> Thanks,
>> Lucas
>>
>>
>> On Wed, Mar 4, 2009 at 8:01 AM,
>> curtin at computer.org<curtin1060 at comcast.net> wrote:
>>> Hi Lucas,
>>> Did you get any response to this? If you get anything can you either summarize to the group, or send me a copy of your summary?
>>>
>>> Thanks,
>>>
>>> Craig
>>> ----- Forwarded Message -----
>>> From: "Lukasz Szybalski" <>
>>> To: "The Chicago Python Users Group" <>
>>> Sent: Monday, March 2, 2009 9:04:03 AM GMT -06:00 US/Canada Central
>>> Subject: [Chicago] workflow software?
>>>
>>> Hello,
>>> Does anybody know of a good workflow software? I need a software that
>>> can take incoming pdfs (from 50-500 a day) and distribute them to
>>> individual users or groups. If its sent to a group then it needs to
>>> manage the files in that queue, until they are processed or sent
>>> somewhere else. Would be nice of it allow for lables (to do, need more
>>> information, etc)
>>>
>>> Any ideas, links, free or not, python?
>>>
>>> Thanks,
>>> Lucas
>>>
>>>
>>>
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>>
>>
>>
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