[Chicago] workflow software?

[Garrett Smith]

That's pretty sweet! I think this would make for an outstanding Thurs
night presentation, if you might happen to have the time and
inclination to put something together :)

On Tue, Jul 21, 2009 at 4:49 PM, Lukasz Szybalski<szybalski at gmail.com> wrote:
> Hello,
>
> Just an FYI and response to my email in March.
>
>
> To answer the question "which workflow software for me.....?"
>
> The solution to the workflow software was ...... TRAC
>
>
> Here is what we needed:
> 1. system supporting attachments (xmlrpc plugin for trac)
> 2. something which takes a fax, and turns it into a pdf (hylafax +
> tiff2pdf + pyPDF to extract information like Subject, faxed date, and
> fax number)
> 3. Initial stuff coming in would be 'new'.  After looking at
> something, you could assign it to the right group, who could then look
> at it, and process/reassign it as necessary.  It is kinda the same
> workflow as typical ticket systems.
> 4. Q: Well,,bug trucking system would be an overkill???. We are talking about
> moving files around from one folder to another folder. 1mb x 500 * 365 days
> So in a week we are talking about 3500 bugs?
> A: someone has to read each of the 3,500 files? I think a request tracker
> is actually a good fit.
> 5. Added 2 custom fields for out ( xyz number, and abc number ) for
> easy searching/indexing('new' folder needs to be index by users )
> 6. Additionally, using a ticket system would cause the following side
> effects (which you described as things needed here or earlier):
> - Maintain status: New, Open, In Progress, etc.  I imagine you could
> create status types as necessary.
> - Maintain information of who does what.
> - Maintain comments by people processing the request (if necessary).
> - Maintain group information, sending to groups, processing of the
> same request by many people in a group.
> - Maintain access restrictions between different data from different users.
> - Maintain very lengthy history without serious defects.
> 7.Created SQL reports so we can trac who, how many are open, how many
> came in, how many closed, still opened after 15 days, ....
> 8. milestone = Departments (stages in processing)
>   version = "state we are doing business in"
>  component = "some special category like Second Request"
> abc_number, xyz_number for fast indexing and integration with other systems.
>
>
> So even do I initially was looking for a Document Management
> Software/workflow software, it seems as TRAC was a best fit. The key
> was to concentrate on the process and not where the data is coming
> from. As soon as the process was figured out everything just fell into
> proper place.
>
> A month later (since the start) and 17,000 tickets in the system (at
> least 17000 pages less to print) we are going strong! Fast, stable and
> reliable.
>
> Thanks,
> Lucas
>
>
> On Wed, Mar 4, 2009 at 8:01 AM,
> curtin at computer.org<curtin1060 at comcast.net> wrote:
>> Hi Lucas,
>> Did you get any response to this? If you get anything can you either summarize to the group, or send me a copy of your summary?
>>
>> Thanks,
>>
>> Craig
>> ----- Forwarded Message -----
>> From: "Lukasz Szybalski" <>
>> To: "The Chicago Python Users Group" <>
>> Sent: Monday, March 2, 2009 9:04:03 AM GMT -06:00 US/Canada Central
>> Subject: [Chicago] workflow software?
>>
>> Hello,
>> Does anybody know of a good workflow software? I need a software that
>> can take incoming pdfs (from 50-500 a day) and distribute them to
>> individual users or groups. If its sent to a group then it needs to
>> manage the files in that queue, until they are processed or sent
>> somewhere else. Would be nice of it allow for lables (to do, need more
>> information, etc)
>>
>> Any ideas, links, free or not, python?
>>
>> Thanks,
>> Lucas
>>
>>
>>
>> --
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>> http://lucasmanual.com/mywiki/PythonPaste
>> Bazaar and Launchpad
>> http://lucasmanual.com/mywiki/Bazaar
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>
>
>
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