[Spambayes] help!
Koppi, Kurt (KA)
koppika at dow.com
Wed Sep 21 15:25:48 CEST 2005
I am having trouble with my SpamBayes software. I read through the trouble-shooting guide but I am still stuck. The SpamBayes tool items appear but they fail to work. I have items in my Junk folder and in my Junk Suspect folder so it appears like the filtering is working correctly. However, when I highlight messages in my Junk Suspected folder and click the Delete As Spam button on my tool bar, nothing happens. I have been using SpamBayes for about a year now and this is the first time this has happened.
I read through the trouble-shooting guide and followed the directions. I first deleted the SpamBayes toolbar and re-started Outlook. The SpamBayes toolbar was recreated following the restart but that did not fix the problem. Next, I deleted the outcmd.dat file and re-started but that also did not fix the problem.
Any suggestions?
I am using Windows XP operating system.
I am using SpamBayes version 0.9
If I have any log files I'll send them to you but you need to tell me where they are.
I would greatly appreciate your help. Up until now, I have been quite happy with the performance of SpamBayes.
Thanks,
Kurt
Kurt A. Koppi, Ph.D.
Polymer Processing Team
Plastics R&D
The Dow Chemical Company
433 Building Midland, MI 48667
Phone: (989) 638-4178
FAX: (989) 638-7985
koppika at dow.com
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