[Spambayes] Windows 2003 Server SP1 breaks Outlook Plugin?

Robert Mezzone RMezzone at PJSolomon.com
Fri Apr 22 15:10:11 CEST 2005


Did you delete everything out of documents and settings. I'm pretty sure uninstall leaves some stuff behind under user profile\application data, I believe.

-----Original Message-----
From: spambayes-bounces at python.org <spambayes-bounces at python.org>
CC: 'SpamBayes' <spambayes at python.org>
Sent: Fri Apr 22 09:09:39 2005
Subject: Re: [Spambayes] Windows 2003 Server SP1 breaks Outlook Plugin?

Tony,

Complete uninstall of spambayes.  Cleaned the registry.  Double-checked
the HD.  (Spambayes cleans up after itself rather well..).

Reinstall 1.0.4.  Start Outlook.  Enable the plugin.  Restart Outlook.
Crash.

More blank spambayes.log files.

Sean

Sean Covel wrote:
> Tony,
> 
> First thing I tried:  Enabled the plugin, restarted Outlook.  Crash.
> Restart, crash.  3X then I disabled the plugin.  I got a spambayes.log
> for each crash.  All 3 were empty.
> 
> Attempt 2:  Ran a repair on Office 2003.  Started Outlook.  Enabled the
> plugin.  Restarted Outlook.  Crash.  New, but empty spambayes.log
> 
> #3:  Renamed Outlook.ini to Outlook.ini.save.  Started Outlook.  Enabled
> the plugin.  Restart Outlook.  Crash.  Rinse and repeat.  2 more empty
> spambayes.log file.
> 
> Any other suggestions?
> 
> Sean
> 
> 
> 
> Tony Meyer wrote:
> 
>>>I just installed Windows 2003 Server SP1 on my laptop.  After 
>>>the reboot, Outlook 2003 reported a problem with SpamBayes, 
>>>and asked to disable it.  I agreed.
>>
>>[...]
>>
>>
>>>I found the troubleshooting section and re-enabled the plugin. 
>>>Now I'm in an infinite loop of Outlook crashes.
>>
>>
>>Outlook crashing is the hardest thing to figure out.  Things you could try:
>>
>>  * Doing a "Detect and Repair" on Outlook.
>> 
>>  * Removing the {profile name}.ini (maybe "Outlook.ini") file in the
>>SpamBayes data directory.  This will wipe out your configuration (but not
>>training), in case the problem is trying to access some folder that doesn't
>>want to be accessed anymore.
>>
>>  * Have a look at the SpamBayes log file - firstly, does one get created
>>when you launch Outlook and it crashes?  (If not then the add-in isn't even
>>really starting).  If there is one, are there any errors?  Where does it get
>>up to before Outlook dies?
>>
>>=Tony.Meyer
>>
> 
> _______________________________________________
> Spambayes at python.org
> http://mail.python.org/mailman/listinfo/spambayes
> Check the FAQ before asking: http://spambayes.sf.net/faq.html
> 
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