[spambayes-bugs] [ spambayes-Support Requests-3163542 ] "Show spam clues" does nothing

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Support Requests item #3163542, was opened at 2011-01-21 10:48
Message generated for change (Comment added) made by jlmoore
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Category: None
Group: None
Status: Open
Priority: 5
Private: No
Submitted By: darh42 (darh42)
Assigned to: Nobody/Anonymous (nobody)
Summary: "Show spam clues" does nothing

Initial Comment:
I've successfully installed 1.1a6 on Windows 7 and Outlook 2010, 32-bit. Everything else works  fine, but the "Show spam clues for current message" doesn't show anything at all, nothing happens. All the other buttons work, so I doubt it's the common Outlook add-in issue.

Any ideas or suggestions?

TIA

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Comment By: Cunk (jlmoore)
Date: 2011-12-09 06:14

Message:
Yeah, I'm seeing this now too.  Not sure how long it's been like this since
I don't often use this feature but I know I've used it before on this same
system.  I did upgrade to Office 2007 in just the past few months so it's
possible it hasn't worked since then.  My system is running Windows XP Home
Edition.

There is an error logged in the diagnostics log that appears to be related:
-------------------------------------------
pythoncom error: Python error invoking COM method.

Traceback (most recent call last):
  File "win32com\server\policy.pyo", line 277, in _Invoke_
  File "win32com\server\policy.pyo", line 282, in _invoke_
  File "win32com\server\policy.pyo", line 585, in _invokeex_
  File "addin.pyo", line 240, in OnClick
  File "addin.pyo", line 560, in ShowClues
  File "addin.pyo", line 528, in GetClues
ImportError: cannot import name Set
------------------------------------------------
Hopefully that will help.

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Comment By: Rik van der Schalie (rschalie)
Date: 2011-09-02 06:38

Message:
Same here (1.1a6, windows 7 64-bits, Outlook 2007 32-bits). And by the
looks of it this issue has been around for quite some time.

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Comment By: https://www.google.com/accounts ()
Date: 2011-02-14 09:23

Message:
Glad it's not just me.  I'm using 1.1a6 on OL 2007 under Win7.  Clicking
"Show Clues" has no visible effect.

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