[spambayes-bugs] [ spambayes-Bugs-911734 ] Addin never checks if unavailable folders become available

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Bugs item #911734, was opened at 2004-03-08 16:10
Message generated for change (Comment added) made by anadelonbrin
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https://sourceforge.net/tracker/?func=detail&atid=498103&aid=911734&group_id=61702

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Category: Outlook
Group: Source code - CVS
Status: Open
Resolution: None
Priority: 5
Submitted By: Randy (rdemars)
Assigned to: Tony Meyer (anadelonbrin)
Summary: Addin never checks if unavailable folders become available

Initial Comment:
I updates to the latest Outlook addin and have a 
problem now that I didn’t have with the previous 
version.  When I connect to the Exchange server, 
Outlook appears to lock up for some time.  I get multiple 
dialog boxes that say that outlook is requesting data 
from the exchange server.  After about 2 minutes, my 
inbox finally appears, but none of the messages are 
scored.  If I tell Spambayes to filter my inbox, it will 
then work.  The attached log file indicates my folders 
were not available.

 

I would guess it is some kind of communication timeout.  
My Outlook configuration is all the same as it was before 
I upgraded Spambayes, and it worked fine then.

 

Here are my particulars:

            Windows XP – all the latest service packs and 
patches

            Outlook 2002 SP2

            Exchange server 5.5

            Gateway 450X laptop

            Connected to Exchange server over VPN via 
WIFI and cable modem 2M up/128k down

 

I wouldn’t think the problem was with Spambayes, 
except that the last version worked fine. It hasn’t 
worked correctly since I upgraded.

 

I checked to make sure everything is enables, including 
Spambayes, and the COM addin and about Outlook 2002 
stuff you talk about in the troubleshooting guide.  
Everything is enabled.

 

Seems like some kind of communication issue.  I haven’t 
been back to the office to connect to Exchange directly 
so I don’t know if the problem will exist when I am  
connected with 100M Ethernet.


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>Comment By: Tony Meyer (anadelonbrin)
Date: 2005-06-23 20:26

Message:
Logged In: YES 
user_id=552329

I suspect that [ 1163672 ] Need to re-train every day

http://sourceforge.net/tracker/index.php?func=detail&aid=1163672&group_id=61702&atid=498104

is also related.

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Comment By: Tony Meyer (anadelonbrin)
Date: 2005-06-23 20:17

Message:
Logged In: YES 
user_id=552329

Noting dupe in [ 1219553 ] Background Filtering does not start

http://sourceforge.net/tracker/index.php?func=detail&aid=1219553&group_id=61702&atid=498103

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Comment By: Mark Hammond (mhammond)
Date: 2004-05-04 12:25

Message:
Logged In: YES 
user_id=14198

This will be exchange timing out.  Once you select 'cancel'
from the connection dialog, you will always then get that
error for that session.

But assuming you *don't* ever press cancel - I can see that
exchange may timeout, but that outlook itself would re-try,
or in someway handle it more elegantly (eg, popping a dialog
asking you if you want to retry).  However, SpamBayes isn't
that smart - it just gets the error and gives up.

Post 1.0, I can see that we could possibly fix this - I
think people may be seeing the same base thing in a few
exchange server related issues.

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Comment By: Tony Meyer (anadelonbrin)
Date: 2004-03-16 12:20

Message:
Logged In: YES 
user_id=552329

>From the list (I asked him to try turning off background
filtering, since I couldn't think of anything else that
changed with 0.9, unless it's the spam field creation):

"""No luck.  I turned off the background filtering option
and the problem still exists.  I get the Outlook requester
saying it is requesting data from the Exchange server when I
start outlook, and also as I switch from tab to tab on the
Manager dialog box.  If I cancel this, I get a Spambayes
message reporting I have a configuration error telling me
that my unsure folder is invalid.  When I run the wizard to
try to fix it, I can browse, but it only sees my Outlook
data file (the one that resides on my hard drive) but none
of my server-based folders (inbox, etc)  It definitely seems
like a communication issue somewhere. I don't know what
could be different about my configuration, except that we
use Exchange 5.5, which is old and temperamental."""

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