[spambayes-bugs] [ spambayes-Bugs-1045098 ] Unable to filter multiple mailboxes in Outlook 2003

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Bugs item #1045098, was opened at 2004-10-12 20:12
Message generated for change (Comment added) made by anadelonbrin
You can respond by visiting: 
https://sourceforge.net/tracker/?func=detail&atid=498103&aid=1045098&group_id=61702

Category: Outlook
Group: Binary 1.0
Status: Open
Resolution: None
Priority: 5
Submitted By: ULTGHA5qNdvhPzJ (ultgha5qndvhpzj)
Assigned to: Nobody/Anonymous (nobody)
Summary: Unable to filter multiple mailboxes in Outlook 2003

Initial Comment:
I have been enjoying the benefits of SpamBayes since 
version Outlook-002 to monitor multiple Exchange 
Mailbox folders using Outlook 2002 on XP Pro.  I have 
found it to be better than competing, often commercial, 
products and it saves me much time.

In my configuration, starting Outlook opens the primary 
Exchange mailbox which in turn opens several other 
Exchange Mailboxes and SpamBayes monitors all the 
Inboxes of all accounts simultaneously.  I have never 
had any issues (other than performance, and the 
occasional disappearing toolbar) with this setup in my 16 
months of using the product.

I just upgraded to Outlook 2003 and now the Filtering 
has stopped for all of the folders except the InBox of the 
primary email account.

Here's what I see:

1. Under SpamBayes Manager's Filtering Tab, the three 
folders I want to monitor are correctly displayed 
under "Filter the following folders as messages arrive".

2. Clicking "Browse" displays the "Select folder(s)" 
window with "Public Folders", "Mailbox - 
PrimaryUser", "Mailbox - User2", "Mailbox - User3", etc.

3. Mailbox - Primary User is expanded with the "Inbox" 
checked.  Nothing else is checked and the bottom of the 
window now says "Selected 1 folder" and 
displays "Inbox".  It used to say "Selected 3 folders".

4. When I click the "+" to expand "Mailbox - User2" 
or "Mailbox - User3", nothing happens.  So I am unable 
to re-select the User2-Inbox or the User3-Inbox.

5. I can try to place a check in the un-expanded box to 
the left of "Mailbox - User2" but this just leads to 
the "Please select a child folder - top-level folders 
cannot be used" message.

Any assistance is appreciated.  And thank you for an 
extremely useful product.

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>Comment By: Tony Meyer (anadelonbrin)
Date: 2004-10-13 12:05

Message:
Logged In: YES 
user_id=552329

The problem is in step 4, but to figure out exactly what is
going wrong, we need to see your log file.  Could you please
try this again (to generate the log entries) and then attach
your most recent log file to this tracker?

The troubleshooting guide explains where to find the logs.

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You can respond by visiting: 
https://sourceforge.net/tracker/?func=detail&atid=498103&aid=1045098&group_id=61702