[spambayes-bugs] [ spambayes-Support Requests-955347 ] SpamBayes stop working after installing new version.

[SourceForge.net]

Support Requests item #955347, was opened at 2004-05-18 04:52
Message generated for change (Comment added) made by anadelonbrin
You can respond by visiting: 
https://sourceforge.net/tracker/?func=detail&atid=498104&aid=955347&group_id=61702

Category: None
Group: None
Status: Open
Priority: 5
Submitted By: Doug (djpratt)
Assigned to: Nobody/Anonymous (nobody)
Summary: SpamBayes stop working after installing new version.  

Initial Comment:
I don't know if this is a bug or if I screwed something up.

Windows XP with all the updates, Outlook 2002, 
SpamBayes 1.0b1, two users/accounts that use email on 
this machine.  Log information is at the bottom of this 
email.
 
Here is my problem; I originally started with an older 
version of SpamBayes (don’t recall the version but I 
downloaded 6-8 months ago) and it worked like a charm 
for me and my wife.  I saw that there was a newer 
version so I uninstalled the old version and installed the 
new one.  It still work fine for me but when my wife logs 
in and goes to Outlook, the two SpamBayes button are 
there but they are not functional.  It doesn’t do 
anything when you click on them.  I tried to use the 
troubleshooting guide but it’s over my head.  I did note 
on my wife side, COM add-ins is empty (no files listed or 
checked).  I would appreciate it if you can help me solve 
this problem.  

Best Regards,
Doug Pratt

Warning: option 
experimental_ham_spam_imbalance_adjustment in 
section Classifier is deprecated
Loaded bayes database from 'C:\Documents and 
Settings\Douglas J. Pratt\Application 
Data\SpamBayes\default_bayes_database.db'
Loaded message database from 'C:\Documents and 
Settings\Douglas J. Pratt\Application 
Data\SpamBayes\default_message_database.db'
Bayes database initialized with 281 spam and 1314 good 
messages
SpamBayes Outlook Addin Binary Version 1.0b1 (April 
2004) starting (with engine SpamBayes Engine Version 
0.3 (January 2004))
on Windows 5.1.2600 (Service Pack 1)
using Python 2.3.3 (#51, Feb 13 2004, 14:39:56) [MSC 
v.1200 32 bit (Intel)]
SpamBayes: Watching (for filtering) in 'Personal 
Folders/Inbox'
SpamBayes: Watching (for incremental training) 
in 'Personal Folders/Spam'
Processing missed spam in folder 'Inbox' by starting a 
timer
FAILED to add the toolbar 
item 'SpamBayesCommand.Manager' - (-
2147352567, 'Exception occurred.', (0, None, None, 
None, 0, -2147467259), None)
The above toolbar message is common - recreating the 
toolbar...
Saving configuration -> C:\Documents and 
Settings\Douglas J. Pratt\Application 
Data\SpamBayes\Outlook.ini
SpamBayes: Watching (for filtering) in 'Personal 
Folders/Inbox'
SpamBayes: Watching (for incremental training) 
in 'Personal Folders/Spam'
Saving configuration -> C:\Documents and 
Settings\Douglas J. Pratt\Application 
Data\SpamBayes\Outlook.ini
SpamBayes: Watching (for filtering) in 'Personal 
Folders/Inbox'
SpamBayes: Watching (for incremental training) 
in 'Personal Folders/Spam'
Message 'Auto-response for your message to 
the "Spambayes" mailing list' in 'Personal Folders/Inbox' 
had a Spam classification of 'No'


----------------------------------------------------------------------

>Comment By: Tony Meyer (anadelonbrin)
Date: 2004-05-18 09:33

Message:
Logged In: YES 
user_id=552329

Perhaps what has happened here is that SpamBayes isn't
installed for your wife's account.  The old versions of SB
installed for all users, but there were problems with this,
so new ones just install for the user running the installer.
 There are two ways around this - either run the installer
when logged in with your wife's account, or install for all
users manually - see the online version of the
troubleshooting guide <http://spambayes.org/docs.html> for
details about how to do that.

If SB is installed for all users, then it won't appear in
the COM addins list for either of you.  If this the case,
then are you sure that the log you've attached is for your
wife's account and not yours?  The username looks male, and
there aren't any errors in it.  It's possible that Outlook
has disabled the plug-in on your wife's account - try doing
Help->About Microsoft Outlook->Disabled Items and seeing if
SpamBayes is listed there.

----------------------------------------------------------------------

You can respond by visiting: 
https://sourceforge.net/tracker/?func=detail&atid=498104&aid=955347&group_id=61702