[spambayes-bugs] [ spambayes-Bugs-972374 ] Outlook 2002 Crashes upon launch

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Bugs item #972374, was opened at 2004-06-14 13:08
Message generated for change (Comment added) made by mhammond
You can respond by visiting: 
https://sourceforge.net/tracker/?func=detail&atid=498103&aid=972374&group_id=61702

Category: Outlook
Group: None
>Status: Pending
Resolution: None
Priority: 5
Submitted By: rhemsher (rhemsher)
Assigned to: Mark Hammond (mhammond)
Summary: Outlook 2002 Crashes upon launch

Initial Comment:
Outlook 2002 (10.6515.6626) SP3/PII 
350 Mhz/384 mb RAM/30 Gb HD/MS W98 (first addtn)

w/add-in of MS Personal file back up as well as Plaxo 
contacts to Outlook

2-3 days after installation of Spam-Bayes, application 
would crash with statement "Outlook has encountered a 
problem and will shut down".  You could lauch the app in 
Outlook "safe mode" but not normal launch.  Continuos 
failure to launch.

After many hours (12-15) work and help from Dial-a-
Tech, it was determined that you are not able to 
add/remove Outlook after SP2(3) applied.....and only 
after changing file name "outcmd.dat" to outcmd.old, 
removing Spam-Bayes from system (add/remove 
programs) and re-launching does Outlook seem to 
perform correctly.

I'm hesitant...but want to re-install Spam-Bayes!  GREAT 
application as long as performs correctly!

Please advise....


Thank You,

Ray Hemsher
rhemsher at erols.com
610-446-8730



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>Comment By: Mark Hammond (mhammond)
Date: 2004-06-28 16:41

Message:
Logged In: YES 
user_id=14198

I'm afraid it is possible that this is not related to
spambayes, so I can only suggest you re-install spambayes,
and see if the problem happens again.  If it does, at least
you know how to fix it :)  Please let us know if you do this
(and please reset the bug status to "open" if you do)

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You can respond by visiting: 
https://sourceforge.net/tracker/?func=detail&atid=498103&aid=972374&group_id=61702