[spambayes-bugs] [ spambayes-Bugs-963136 ] Outlook.exe process not terminated

Wed Jun 16 12:58:18 EDT 2004

Bugs item #963136, was opened at 2004-05-30 07:05
Message generated for change (Comment added) made by superba
You can respond by visiting: 
https://sourceforge.net/tracker/?func=detail&atid=498103&aid=963136&group_id=61702

Category: Outlook
Group: Binary 1.0rc1
Status: Open
Resolution: None
Priority: 5
Submitted By: Steve Shultz (shultz)
Assigned to: Mark Hammond (mhammond)
Summary: Outlook.exe process not terminated

Initial Comment:
After installing Spambayes 1.0rc1, I noticed I couldn't 
delete some Spambayes log files in my temp folder. I 
opened the task manager and saw 4 (four) "Outlook.exe" 
processes idling (but reserving memory) in the list. 
Terminating those processes freed the log files and 
allowed me to delete them safely.
It seems I can open Oulook 2003 infinite times, 
everything works perfectly and Spamnayes IS doing its 
work, but when I close Outlook, the process still remains 
active and uses up my RAM.
Eventually, after an afternoon of work, WinXP told me I 
had not enough memory to continue working (1 Gb RAM 
installed...).
Please solve this one, or I have to leave the project for 
something less memory-hungry!!!
:(((

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Comment By: superba (superba)
Date: 2004-06-16 09:58

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Hi,

I just added a comment without listing my OS;  it's Win XP 
Pro, SP1+.

Cheers!

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Comment By: superba (superba)
Date: 2004-06-16 09:55

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Hi,

Outlook 2k SR3 process remains loaded after closing Outlook.  
I don't THINK this happened before loading Spambayes 1.0rc1.

Otherwise, I think SP is working okay.

Cheers!

Jim J

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Comment By: Tim Peters (tim_one)
Date: 2004-05-30 18:17

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I wouldn't believe it unless you tried it 20 times in a row with 
the same outcomes each time.  I've been puzzling over 
Outlook shutdown hangs for (literally) years, and as I said 
before, I still can't predict them.

We never write to Outlook's .dat files, neither at installation 
time nor any other time.  Outlook writes those itself.  Alas, 
because the source code for Outlook is secret, we don't 
know what's in those files, or why, or how Outlook manages 
to corrupt them.  Well, I know what's in extend.dat:  it's a 
copy of registry entries related to Outlook.  Why Outlook 
writes them into a little file instead of looking up values in the 
registry is beyond me, though.

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Comment By: Steve Shultz (shultz)
Date: 2004-05-30 17:25

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It seems Outlook was to be blamed for this strange 
behaviour, you were right! After following the first step in the 
page you linked, the problem disappeared...
Weird, but If I uninstall then reinstall Spambayes, the problem 
is back... renaming those .dat files eliminates the problem 
again. Maybe Spambayes modifies some of those files 
incorrectly when installed?

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Comment By: Tim Peters (tim_one)
Date: 2004-05-30 16:32

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Well, you wouldn't know it unless you *looked* for it.  
Depending on how much training you've done and msgs 
you've scored, Outlook may require a lot more memory when 
SpamBayes is installed.  So you can leave a lot more wedged 
non-SpamBayes stale Outlooks around than you can leave 
wedged with-SpamBayes stale Outlooks around.

Just for fun, uninstall SpamBayes and pay attention to Task 
Manager for a week.  If you never see Outlook sticking 
around then, that would indeed implicate SpamBayes.

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Comment By: Steve Shultz (shultz)
Date: 2004-05-30 15:37

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I'm sorry Tim, but I never experienced this strange behaviour 
in Outlook 2003 before installing Spambayes, so you must be 
wrong: it's Spambayes related. ;)

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Comment By: Tim Peters (tim_one)
Date: 2004-05-30 12:10

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Sorry, I doubt this has anything to do with SpamBayes.  All 
installations of Outlook I've used, on all flavors of Windows, 
have a habit of not shutting down completely from time to 
time, and regardless of whether SpamBayes is installed.  
Many people have reported the same.  In fact, do some 
googling and you'll find lots of reports of this, along with 
superstitious <wink> advice; e.g.,

http://www2.sunysuffolk.edu/mandias/tips/outlook_trouble.ht
ml

My brand new OL2003 on my brand new WinXP Pro SP1 box 
failed to shut down the first time I brought it up, and that 
happened many additional times in the week before I installed 
SpamBayes on this box.  It still doesn't shut down sometimes, 
but I can't predict when it will or won't, and it doesn't seem 
to be any more or less frequent than before I installed SB.  
Likewise for Outlook crashes.

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